Imss Clinica 160 - 09880 Ciudad de México

The service is lousy, the despotic staff, as you always notice that they hate their work, respond to you with evasions and do everything possible to deny the service, they respond by pointing to articles of the social security law, as if the beneficiaries were aware of it. They do to hit you instead of looking for solutions. They do not have the minimum human quality, they are people who should not be working in patient service.

Terrible x-ray service. They make an appointment at one hour and they come to you two hours later, but if one of the patients arrives late, they cancel the appointment or schedule it when they feel like it.

the pharmacy service leaves a lot to be desired there is not enough supply of medicine they make us go up to 4 times a month depending on why that Wednesday they supply them according to the pharmacy service which is not good their service is not in stock so for not to lose the treatment I have to buy it anyway... today I have to go for 4 prescriptions that were not filled my wife suffers from osteoporosis and each time she goes she has a different doctor who does not give her the complete treatment and the attention is in a bad way, this service that I am commenting on is at clinic 160, which is on Tlahuac avenue and needles, quite the opposite in the service they are giving me at the Uma on Tlahuac avenue, my respects to the Orthopedist in the morning who is treating me of wear and tear on both knees and a problem with three vertebrae of the spine and Doctor Sandoval who operated on my prostate 10 years ago and by the way it is worth mentioning that I have suffered from pain in the waist for more than 10 years and after several plaques s that they drew the conclusion to me was a little low back pain or a little wear and tear and the classic treatment paracetamol, tramadol/Paracetamol etc, etc, until the Orthopedist of the Uma gave me the diagnosis that I have problems in the spine right now I am infiltrated from both sides in Finally I have a lot of confidence in the orthopedist and whatever comes I have an appointment in 3 months, and by the way today I have to go for medicine 4 prescriptions that have not been filled for my wife since the 06th of this month

Unfortunately, the doctors who work there are super rude, apart from their obligation is to do their job well and check the problem that one has with their health and their only method is to just say paracetamol and with that you will be left. Besides, they judge you for the work you do, as if any job is not worthy, besides, there is not a day that is not clean, the hygiene they carry out is very low in consideration of other sectors, it would be good if they educated the staff, starting with the doctors and I do not want to mention the names separately, they always want to send you to the 140 clinic, you have to start changing from 0, thank you very much for your attention

In general, the clinic is very neglected, there is no supply in the pharmacy and the staff in that area is very rude and despotic. The medical assistants, at least with me, are very kind and what can I say about my family doctor Dr. Manuel Alejandro Contreras, he is simply the best that I have had in that clinic. He is kind, very human, responsible, but above all very prepared, without a doubt the best of that clinic in years.