IMSS General Regional Hospital No.1 Dr. Carlos Mac Gregor Sanchez Navarro - 03103 Ciudad de México

Today my patient is discharged and on the sheet it says that we should arrive at 7 am, since on the sheet it says that discharge is at 8 am, at 8:50 am the worker comes down and asks for the bed number and that the sheet is not yet... And it's already 9:18 in the morning and the sheet is not ready yet, in any case... Pure waste of time... 9:45 a.m.... There is no doctor to discharge you because they do some labs for the patient to do well, or at least that's what the Nursing Headquarters told me, I went up to social work on the sixth floor and there was no one there ...

Incomparable hospital, very good service and quality, I've been taking care of myself there for years and everything is always fine, the bad thing is that with the current government there is a great lack of medicines, but it's not the hospital's fault, it's the government's, too bad!!!! ...

My son was born with a malformation that needs surgery, I went hoping to receive at least a diagnosis, they did tests and tomography and when I arrived with the surgeon, Dr. Cortez from office 36 did not even see the results of said tests, since I told him about The only thing he told me about my son's condition was that he was not going to operate or give him permission to be checked by another doctor, he did not even check the child, I did not even know what the results of the tests were because he was not even kind to seeing them was despotic, unethical and even offensive regarding my son's illness. I left crying from impotence and anger. Truly the worst treatment and he is the doctor most interested in looking at his phone that attending patients in two minutes he cut me off and did not even let me tell him about my son's illness. How does he know that the child will be worse off if I don't even review the studies, I don't review the patient, I don't even listen to the clinical history, to be able to give a negative.

The emergency entrance is located on Nicolas San Juan street. Private cars can go up the ramp for a moment to drop off patients. The cafeteria is located on the left side of the emergency room door and there is a horn where you can hear if you call relatives. You can spend the night there. Food is clean and cheap.

Fatal attention to enter the emergency room, if you do not have a card and INE does not accept you, the attention of the person at the reception is disastrous as if he were doing you a favor. The friendly and empathetic doctors and nurses on duty zero with your pain, reluctantly attend to you. Being in the emergency room, if you reach a bed, well, otherwise you have to stay in super uncomfortable chairs and they take a long time to attend to you with medications and studies, there is not enough space for all the patients who enter as urgent. There are many doctors on a learning curve, which increases the number of people in such a small area and with too many patients, with this pandemic they should have more controlled access to doctors who enter since base doctors rarely stop by there. Floor service is a bit better.