IMSS SAN JOSE - 72000 Puebla

Thanks to the IMSS for treating me very well, I had a very delicate surgery, but everything went very well, all the staff provide excellent care. Thank you very much.

It is large and even so they are making extensions to improve the service, as in all hospitals something is always missing, but I think there is good care, the facilities are not so neglected, there is parking in front and around the hospital you can stations, no is so lonely that they decide your car

Perhaps the Mexican health system needs a boost to modernity, but I must congratulate this hospital for not abandoning cancer patients and maintaining its oncology services. The specialty hospital, like any public hospital, has its flaws, but one cannot complain seeing how they have brought those who suffer from such a serious illness forward. Thank you.

It is impressive to know that there are friendly trained personnel, knowing that it is the IMMS but here go that stereotypes break quality treatment unlike Hospital Betania that are a bunch of arrogant people who do not even show up. My respects to IMSS San José PUEBLA

The attention by the specialist Doctors is excellent, it hurts for bad answers from the reception areas, first time appointment, file, etc.

Medical care is of very good quality. The problem is the tremendous amount of bureaucratic procedures that need to be done, some border on the ridiculous, if you need to receive medical attention from this hospital you must take into account, long waits, nobody knows exactly what the procedures to follow are, and what worst of all is that they are careless in their treatment of the patient, in particular they take a family member to hospital for a surgery scheduled for months, we put up with all the paperwork, we patiently wait a day and a half for his surgery, so that as time goes by in which they should lower it, they send a student to say that he would not always undergo surgery that day, because the doctor who would operate on him was on leave and they did not have another specialist (they do not have more specialists in a national specialty hospital??) Anyway , finally we had to move and the chief of surgery responded to us with professionalism, finally someone took responsibility for that lack of professional ethics, but it is incredible that this happens in a hospital such a third level supposedly

Like any other social security clinic. Whether specialty or general consultation. The signage and information provided, like any other IMSS clinic, can be a bit confusing. And the staff often do not think about that saying: - As I see you, I saw myself. How you see me, you will see yourself. You have to be empathic with others.