IMSS unidad de medicina familiar no 91 - 44999 Guadalajara

I have never complained about this clinic because her service always gives me 1a and they are very attentive to me but Dr. of the office 5 is not doing her job very well I asked her to send me some analyzes and she did not want " It was the duty of the specialist to send them to do "and another conflict that I am having is with the pharmacy guy is staying with my medications? I have already spent several but this is going to be ready.

In the emergency area they have health measures and there are also two doctors on duty and there is a covit patient area

The attention leaves much to be desired from both secretaries and doctors, not all but most

There is no parking but there are entrances with chairs, quick attention and friendly receptionists

This family medicine unit # 91 is located on calle cerezo, between calle Eucalipto and Pino, in the colonia del fresno, it is a small clinic, it has its medical offices, occupational medicine, social service, laboratory, pharmacy, very public toilets. clean, etc, etc, all the services that are required, especially the 24-hour emergency service. Very good attention from the staff that works there.

On Thursday, June 10 of the current year, in office # 4 on the morning shift 11:30 a.m. To be exact, the coordinator of assistants, I do not know her name, she had a despicable attitude and actions towards a woman of the third age, unworthy and degrading treatment. Hopefully the Jalisco Delegation takes action against this person.

Terrible attention from an emergency doctor in the afternoon. Treats you in a rude and haughty way. It does not take into account various problems that happen to you at the moment, nothing to do with the doctor on the morning shift.

I had never had problems, super kind and courteous, but there is always a time, last Friday, November 19, I needed a clinical examination for my baby to enter kindergarten, I am a newcomer to this, therefore I spoke by phone to get reports For the realization of this document, which Lucero answered me on the line and told me that when I wanted to arrive in the preventive medicine service they filled me out and sealed this document and that I come with my baby, I listened to him, I arrived at 4 p.m. .m. And when I arrived at the clinic in this area, they told me that only the doctor in my office could fill it out and on my turn, then I told them that on the phone they had given me another indication, they told me to go to the chief of doctors. and I will comment on my summons, I arrived with her and it seems that she was talking to the wall or that she did not understand my language, she just stared at me and told me that there was nothing I could do, I commented that it was not fair for the people who pick up the phone They are not qualified to give information which she told me that she did not believe that someone had told me that so I told her let me frame her so that she can see, but she came forward and I dialed her and hung up and the very shameless one only told me she tells me that she does not It was, then I got upset and I dialed her and I put her on speakerphone and told her to accept what she had told me but well I didn't get her out of that obviously the head of doctors had already made her aware of the situation. What did not seem to me is that they do not have the correct information and they make me go, I asked for permission in my work, I took my baby of months exposing her to the current situation we have due to the covid, not at all, at least an apology on her part I expected but not even that, they have nothing to educate about, I treat and much less no idea about their job positions, hopefully I can pass this complaint on to someone who talks with them at least (Lucero in attendance and the head of doctors on the afternoon shift) and give them training since many of us do not like to waste time and less exposing ourselves, thank you