INAPAM N. L. Instituto Nacional de las Personas Adultas Mayores - 67100 Guadalupe

They don't answer the phones, people go and they don't answer them, the phone doesn't work, they show up at the facilities and they don't give you an answer, they must put a person who makes appointments for people who arrive without an appointment

Terrible service, the workers are very despotic, they don't even give an answer to make an appointment for you ? a dump.

I made the appointment by email and it was excellent, they treated me with the best good treatment of the staff.

Terrible service!! two weeks dialing and they never answer busy the phone...at 2 in the afternoon it rings but they don't answer PK the schedule is over, I went and they don't give you an appointment...Make a page on the internet so as not to struggle and send the credential by courier even if they charge

Very good attention very friendly and very fast ?

Too bad I've been calling for weeks and they don't answer I've gone in person and they return me and I'm handicapped they don't care that they disrespect the older adult it seems they think they'll always be young

A month ago my husband and I went to request a procedure and the answer was, it is by appointment and they gave us some flyers with the requirements, telephone number to call and hours. Two days ago we called and they never answered, we made endless calls with no success. Finally, my husband went directly to the offices again to see if he could get the aforementioned appointment and the answer was the same, it has to be by phone, one of the ladies told him, but what do you think, my husband noticed that the phone is disconnected, he questioned one of the people who attend this module and his answer was either I attend appointments or attend people. At that time, my husband told me that there were about 4 people to serve. I don't know how many appointments they have scheduled to attend per day and if the 2 people are filling out the credentials all the time, the fact is that the service is lousy, there is no empathy, quality and spirit of service are lacking. They may require more staff or locate another office here in Guadalupe. Please tell me how I, as a senior citizen, can help you to make the service more efficient and obtain my credential. Thank you for your attention, understanding and prompt response.