Inbursa Irapuato - 36660 Irapuato

Recommended

Very slow in your service

They are kind and effective

Very slow and unfriendly service

Excellent customer service

Very bad, for the endoce of a check they tell me that it is different from other branches of them. In second, the girl in box 2 attends in a bad way and very slowly.

ZERO RECOMMENDED! Since July 9 I went to the Inbursa branch to process the Platinum card, Verónica Olvera took care of me, one of the requirements is Telmex proof of residence (in full 2019) I told her I did not have it in my house and she suggested that I ask for the receipt from someone else, I did so and I left my signed papers and she told me that she would do the procedure and I would return the call, two days later I tried to communicate, to her cell phone and office, she never answered me despite the messages that I left her to his companions. Today I went to Banorte where in 20 minutes they approved the card I need without requiring Telmex proof of address, I wrote to Veronica that I no longer needed her card and to tell her about the bad service she gave me and she answered that I had lied in the request when she was the one who recommended me to ask for a Telmex receipt from an acquaintance. I was very disappointed with their service and especially the lack of attention for its users.

Very good attention and the climate inside the facilities is pleasant