Infonavit - 77504 Cancún

3/5 based on 8 reviews

Contact Infonavit

Address :

Av. Bonampak S/N-Mz 1 Lte 4, 8, 77504 Cancún, Q.R., Mexico

Phone : 📞 +99898
Website : http://portal.infonavit.org.mx/
Categories :
City : Q.R.

Av. Bonampak S/N-Mz 1 Lte 4, 8, 77504 Cancún, Q.R., Mexico
J
Josue Mayorga on Google

Deberian decirles que el telefono es para que lo contesten.... despues de la llamada # 30 perdi la cuenta jamas lo contestan! (en direrentes horarios)
They should tell you that the phone is for you to answer ... after the # 30 call I lost count never answer it! (in different schedules)
V
Victor Romero on Google

Tramite dacion de vivienda hace 9 meses y aun no dan respuestas, segun ya estaba en una notaria y esa notaria rechazo el tramite por que infonavit no les pago, no contestan el telefono, evaden recibirte y es una institucion que se aprovecha de los trabajadores
Housing data process 9 months ago and still do not give answers, as I was already in a notary and that notary rejected the procedure because infonavit did not pay them, they do not answer the phone, they evade receiving you and it is an institution that takes advantage of the workers
M
Manuel Balam on Google

La verdad es q me han dado mal servicio referente a mis escrituras, desde hace mas de 8 meses que lo solicite, solo me han hecho dar mas de 4 vueltas y me dicen habla en 10 dias. Les dejè mi correo electronico desde hace mas de 2 meses y no me han avisado para recogerlas aqui en cancun. Ahora Quien podrà ayudarme???
The truth is that they have given me bad service concerning my writings, for more than 8 months I have requested it, they have only made me take more than 4 turns and they tell me they speak in 10 days. I left my email address for more than 2 months and I have not been notified to pick them up here in Cancun. Now who can help me ???
R
Rob Dixon on Google

El dia de hoy fui a las oficinas que estan alado de plaza las americas y al pedir informes para una cancelacion de hipoteca me atendio una señorita que se nota ni le gusta su trabajo ya que de muy mala gana me dio informes de otra cosa , por que ni siquiera me escucho y como tenia varias dudas y no quiso atenderme me paso con su compañero el cual estuvo mas amable , deberian de tomar en cuenta los comentarios y poner empleados que den atencion de calidad y no personas incompetentes
Today I went to the offices that are next to Plaza Las americas and when requesting reports for a mortgage cancellation I was attended by a young lady who shows or does not like her work since she very reluctantly gave me reports of something else, for He did not even listen to me and as he had several doubts and did not want to attend to me, he happened to his partner who was more friendly, they should take into account the comments and put employees who give quality attention and not incompetent people
M
Moises Alpide Gonzalez on Google

Mal servicio de la recepcionista de módulo de información que esta en plaza las americas entre similares y Jack, no me pudieron atender que porque solo aceptan INE y pasaporte y mi credencial del seguro que tiene mi foto, mi curp, mi dirección y numero de seguro social no sirve, es una cerrada no tiene criterio y a sus jefes deben empoderar y hacer que la gente no sea un robot que solo repita lo que le dicen. Pierde uno toda la mañana porque además no hay sistema para que te vengan con esta tontería, además de que deben su trabajo a nuestro pago de crédito si no no existirían.
Bad service of the receptionist of information module that is in plaza las americas between similar and Jack, they could not attend me because they only accept INE and passport and my insurance credential that has my photo, my curp, my address and insurance number social does not work, it is a closed one has no criteria and their bosses must empower and make people not a robot that only repeats what they say. Lose one all morning because there is also no system for you to come with this nonsense, besides they owe their work to our credit payment if they would not exist.
S
Santiago Torres perez on Google

Pésimo servicio te cobran lo que ellos quieren yo saqué mi crédito y al aumetar el salario mínimo aumento mi descuento antes pagaba 1,180 quincenal y con el ahora pago 1670 y sigo ganando lo mismo cuando mi salario sigue siendo el mismo 2600 quincenal sobrevivir con 800 ala quincena deberás q no tienen madre al hacer los descuentos
Lousy service they charge what they want I took out my credit and by increasing the minimum wage I increased my discount before I paid 1,180 biweekly and with the now payment 1670 and I still earn the same when my salary is still the same 2600 biweekly survive with 800 wing fortnight you must have no mother when making discounts
M
Mariana Ortiz on Google

La atención es buena si tienes cita, sino esperas D E M A S I A D O, al ingresar el agente me dio un trato amable, así como el vigilante de la entrada. Quizás la institución deja mucho que desear.
The attention is good if you have an appointment, if not you wait TOO MUCH, upon entering the agent gave me a friendly treatment, as well as the security guard at the entrance. Perhaps the institution leaves a lot to be desired.
M
Miss Karen on Google

Se tardan horas en atenderte, las señoritas de la primera fila están comiendo y en su teléfono celular, de 11 ventanillas hay 5 asesores. Si llegas a las 8 a. m. El tiempo de espera es de 5hr para que te atiendan, y si haces cita en línea son dos meses de espera ??‍♀️. Pésimo servicio el que dan acá de atención.
It takes hours to serve you, the ladies in the front row are eating and on their cell phone, out of 11 windows there are 5 advisors. If you arrive at 8 a.m. m. The waiting time is 5 hours to be attended, and if you make an appointment online it's two months to wait ♀️ ??. Terrible service that they give here of attention.

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