Infonavit - CESI Celaya - 38088 Celaya
2.7/5
★
based on 8 reviews
Contact Infonavit - CESI Celaya
Address : | Eje Norponiente No. 1013, Av. Araucarias Fracc, Villas de la Hacienda, 38088 Celaya, Gto., Mexico |
Phone : | 📞 + |
Website : | https://mi-infonavit.com.mx/infonavit-celaya/ |
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City : | Gto. |
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Daniela Garcia on Google
★ ★ ★ ★ ★ Pésimo servicio y lo peor que les pagamos
Terrible service and the worst we pay them
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Flor Lopez on Google
★ ★ ★ ★ ★ Es sumamente incompetente el personal de esta sucursal, el joven que esta afuera preguntado a que vas?. Trata de darte la información necesaria, pero el que se encuentra en el mostrador, el que da los turnos,simplemente te cierra toda posibilidad de pasarte con un asesor, falta que los capaciten mucho más ya que ellos mismos se provocan el tener tanta gente formada. Y aparte de todo en su plataforma digital no se puede hacer nada.
The staff of this branch is extremely incompetent, the young man who is outside asking what are you going for? Try to give you the necessary information, but the one at the counter, the one who takes turns, simply closes you of any possibility of spending time with an advisor, they need much more training since they themselves provoke having so many people trained . And apart from everything on its digital platform, nothing can be done.
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Kimberly REHAU on Google
★ ★ ★ ★ ★ Atienden muy rápido, te reciben el expediente a la primer visita, lo malo es que hay que hacer filas largas.
They attend very quickly, they receive your file on the first visit, the bad thing is that you have to stand in long lines.
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Ana Tierrablanca on Google
★ ★ ★ ★ ★ Marco al telefono que aparece en la pajina y nunca contestan
I dial the phone that appears on the page and they never answer
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Linda Yañez on Google
★ ★ ★ ★ ★ Muy mal servicio, No atienden llamadas y la plataforma no esta funcionando correctamente, como para realizar una citas, aclaraciones y mucho menos quejas aaaaa pero se atrasan en los pagos y ahí si todo funciona.
Solo una estrella y eso para enviar el comentario, por mi no les daría ninguna.
Very bad service, they do not answer calls and the platform is not working correctly, such as to make appointments, clarifications and much less complaints aaaaa but they are late in payments and there if everything works.
Only one star and that to send the comment, for me I would not give them any.
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Alejandra Zavala on Google
★ ★ ★ ★ ★ Muy buen servicio, están organizados, cuidan la sana distancia, te explican con mucho detalle y paciencia.
Very good service, they are organized, they take care of the healthy distance, they explain you in great detail and patience.
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Valeria Cuevas on Google
★ ★ ★ ★ ★ Pésima atención,te revisan los documentos y te dicen que te faltan unos,llegas al día siguiente con esos documentos que te solicitaron y salen con que faltan otros,te hacen ir y venir, es una burla,y hacen perder el tiempo de uno,pésimo,pésimo,pero pésimo servicio,aparte de malos tratos por parte del personal que es muy prepotente
Terrible attention, they review your documents and tell you that you are missing some, you arrive the next day with those documents that they requested and leave with others missing, they make you come and go, it is a joke, and they waste your time, lousy, lousy, but lousy service, apart from mistreatment by the staff who are very pushy
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Heidi Breckenridge on Google
★ ★ ★ ★ ★ As any government office, slow and burocratic, specially in the state of Guanajuato. Too much paperwork requested. Although once done everything flows beautifully.
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