Integral Veterinary Center - 54050 Tlalnepantla de Baz
4.4/5
★
based on 8 reviews
Contact Integral Veterinary Center
Address : | Av. Vía Adolfo López Mateos 305, Hab Jacarandas, 54050 Tlalnepantla de Baz, Méx., Mexico |
Phone : | 📞 +79 |
Categories : | |
City : | Méx. |
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Miguel Flores on Google
★ ★ ★ ★ ★ Excelente trato, tienen rayos x para radiografía, la sacan al momento y te lo envian al WhatsApp. Servicio 24 hrs para emergencias.... Muy recomendables
Excellent treatment, they have x-rays for radiography, they take it out right away and send it to WhatsApp. 24 hour service for emergencies.... Highly recommended
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Vani Covarrubias on Google
★ ★ ★ ★ ★ Llevamos años atendiendo a nuestros perritos en CIVET, ahora también atienden a nuestra gatita y son excelentes. Tiene un consultorio ÚNICO y EXCLUSIVO para FELINOS. Cuentan con distintas especialidades y son muy profesionales. Si buscan un lugar donde sus mininos estén a salvo CIVET es su mejor opción.
We have been taking care of our dogs at CIVET for years, now they also take care of our kitten and they are excellent. It has a UNIQUE and EXCLUSIVE office for FELINOS. They have different specialties and are very professional. If you are looking for a place where your kittens are safe, CIVET is your best option.
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Misael Valdez on Google
★ ★ ★ ★ ★ Pues hablaré desde la pequeña interacción que tuve con ellos. Llevé a mi gato por problemas urinarios, no orinaba desde la noche anterior y era urgente que me lo revisaran... No me lo quisieron atender, ni valorar hasta la hora de su cita (una hora después), por lo que mejor me fuí y lo lleve con Doctora Cats. ¡Que diferencia! No sólo me lo atendieron sin cita, si no que luego luego lo valoraron y nos dieron un súper trato. Aquí en CIVET me hicieron sentir como un cliente más, y no cómo alguien bastante preocupado por mi gato.
Well, I will speak from the small interaction I had with them. I took my cat for urinary problems, he hadn't urinated since the night before and it was urgent that they check him out... They didn't want to attend to him or assess him until the time of his appointment (an hour later), so I better left and take him to Doctor Cats. What a difference! Not only did they attend to me without an appointment, but later they valued it and gave us a super deal. Here at CIVET they made me feel like just another customer, and not like someone quite concerned about my cat.
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Jader Pavón on Google
★ ★ ★ ★ ★ Pésimo lugar, llegamos con un gatito con una urgencia; previamente ya habíamos hablado para que nos brindaran la atención, y no nos quisieron recibir, por qué los médicos estaban comiendo he iban a demorar 2 horas.
Entiendo que todos tenemos horarios para comer, pero ante una urgencia real deben existir excepciones.
Jamás volvería a este lugar.
Terrible place, we arrived with a kitten with an urgency; Previously we had already spoken so that they would provide us with care, and they did not want to receive us, because the doctors were eating and it was going to take 2 hours.
I understand that we all have schedules to eat, but in a real emergency there must be exceptions.
I would never go back to this place.
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Paola Palacios on Google
★ ★ ★ ★ ★ Costoso, pésimo servicio y pésima actitud.
Llevé de urgencia a mi perrita y tardaron más de 3 horas en atenderla. Lo cual provocó que se deshidratara y al final, se tuviera que quedar hospitalizada. Lo peor es que la hospitalización nada incluye, sólo los pañales. Me cobraron un montón de estudios y no fueron buenos para mostrarme o decirme los resultados. Además de que inventaron que mi perrita tenía riesgo de pancreatitis y nada que ver, y por supuesto recomendaban más días de hospitalización y más estudios. Decidí darla de alta voluntaria y querían cobrarme por darme por escrito los nombres de los medicamentos que le dieron.
Expensive, lousy service and lousy attitude.
I took my dog urgently and it took more than 3 hours to attend to her. Which caused her to become dehydrated and in the end, she had to be hospitalized. The worst thing is that hospitalization includes nothing, only diapers. They charged me for a lot of studies and they were not good at showing me or telling me the results. In addition to that they invented that my dog was at risk of pancreatitis and nothing to do with it, and of course they recommended more days of hospitalization and more studies. I decided to discharge her voluntarily and they wanted to charge me for giving me the names of the medications they gave her in writing.
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Bitia on Google
★ ★ ★ ★ ★ Lo único bueno es que son 24 horas.
De ahí en fuera, le hicieron a mi gato un procedimiento bajo anestesia que NO NECESITABA y aparentemente le pegaron una bacteria a mi gato que le provocó una infección en vías respiratorias con fiebre de duración de una semana que terminó contagiando a mis demás gatos.
Solamente andaban adivinando, no diagnosticando, pues le hicieron unos rayos x que no requería y todavía querían hacerle estudios que tampoco necesitaba.
No tienen limpieza, traen de aquí para allá los termómetros rectales sin limpiarlos después de su uso propagando bacterias por tooooda la clínica, y los tubos endotraquiales para anestesia sin una adecuada esterilización y resguardo, colgados ahí nada más cuál adorno en el quirófano.
The only good thing is that it's 24 hours.
From then on, my cat underwent a procedure under anesthesia that she DID NOT NEED and apparently they stuck a bacteria to my cat that caused a respiratory infection with a fever that lasted for a week that ended up spreading to my other cats.
They were just guessing, not diagnosing, because they did some x-rays that he didn't need and they still wanted to do tests that he didn't need either.
They don't have cleanliness, they bring rectal thermometers from here to there without cleaning them after use, spreading bacteria throughout the clinic, and endotrachial tubes for anesthesia without adequate sterilization and protection, hanging there as nothing more than an ornament in the operating room.
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miguel rios on Google
★ ★ ★ ★ ★ Good
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Nelson Freyre on Google
★ ★ ★ ★ ★ Profesional Doctors and good service...
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