InterContinental Presidente Puebla, an IHG Hotel - 72140 Puebla

4.6/5 based on 8 reviews

Contact InterContinental Presidente Puebla, an IHG Hotel

Address :

Blvd. Hermanos Serdán 141, Amor, 72140 Puebla, Pue., Mexico

Phone : 📞 +7
Website : https://www.ihg.com/intercontinental/hotels/us/en/puebla/puegh/hoteldetail%3Fcm_mmc%3DGoogleMaps-_-IC-_-MX-_-PUEGH
Categories :
City : Pue.
Description : Upscale hotel offering a sophisticated restaurant with a bar, as well as a spa & a pool.

Blvd. Hermanos Serdán 141, Amor, 72140 Puebla, Pue., Mexico
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jonjon73 on Google

The hotel is always clean, organized and enjoyable. The rooms are quiet, the food is great, and staff is always helpful.
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QuintaB on Google

We were glad to stay here while waiting for our home to be ready so the last week we were there. Beds very comfortable and the sheets lovely. Room came with breakfast but found buffet somewhat tepid so ordered from the waiters and then food was excellent. Lovely fruit daily! Unfortunately a group checked in, Tae Kwan Do competition for children, which was loud and a lot of them did not wear face coverings and would take over the buffet which made it hard to access. All in all it was a pleasant stay.
D
Daniel Castillo on Google

Great staff! The rooms are very clean and big. Great for business, good for families!
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Mex Ambassador on Google

If you want to come here for either business or leisure, then stop loooking because this hotel is a must to stay at. Its people are extremely polite and charming too and will make sure that you will have an excellent stay that you can talk to your family, coworkers and friends with.
T
Tato on Google

The hotel has seen better days. They need more lifts, we were waiting for a long time for a lift when the hotel was at full capacity. The bottom door of the bathroom in 1420 was broken, there was no paper nor pen in the room (because COVID-19), the lights in the common areas are turned off thus making the hotel look spooky, please turn on the lights of the common areas, clean the pigeons' poo, and clean the balustrade, the A/C in 1419 was not working, only one toilet roll in the room, no hand towels. The breakfast was delicious, so was the food in general. The staff is super attentive, apart from the front desk.
F
Fkeniz on Google

I stayed for a business meeting of about 80 people. Restrooms in meeting rooms area are too small; with not enough urinals nor toilettes for people at break time; it was needed to go to lower floors. Restroom beside the lobby bar stinks; bad odor was perceived at the aisle, without entering in the restroom. Not enouhg towels in the fitness room. At 6:00 am, it was crowded; not enouhg towels for about 10 people. Too small room. In my room, fan in the restroom too noisy.
A
Augusto89 on Google

El servicio en la entrada, es aceptable, buena atención. Aunque la habitación es grande, realmente le falta modernizar sus instalaciones. La TV tenía una pésima señal, mucha interferencia, deberían actualizar la forma de transmisión. La regadera tapada, por lo que no tenía buena presión. Aunque pongas el motivo de tu viaje, así como te llamen antes de tu check-in para confirmar y buscar darte un mejor servicio, no lo hacen. No es un hotel con una vista de la habitación tan buena. Lo único que se reconoció fue la categoría de IHG y me dieron habitación en el piso del Club, el cual obviamente estuvo cerrado toda la estancia.
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Matekopio on Google

It was a good stay in general. Some constructive comments: - The shower is extremely oldish. The water doesn't go through all little holes as they are blocked. - The furniture and wardrobe are oldish and need renovation. - Your lobby and entrance of the hotel are vey nice and renovated. Once you are in the back of the hotel, in the corridors and in the room, there is an oldish feeling. A small renovation would be needed. Thanks for a good stay and hope you will consider my comments.

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