IPANA Condos Playa del Carmen - 77710 Playa del Carmen

Tienen al mejor DRO de la zona

IPANA is amazing! Friendly staff, beautiful rooftop with 3 pools, amazing rooftop bar with such reasonable prices for drinks. This place is truly the place to stay at while you’re in playa!

There is no sound proofing. The sales agents will tell you whatever you want to hear but only part of the truth. The staff running the place is B&B condos and they are rude and disruptive. This is not a vacation experience as it lacks all the privacy and quiet a hotel provides. As an owner living on site it is a disaster, dealing with air bnb renters, the property staff are dismissive, rude and loud, much like the renters. They have not released ownership documents even though it has been requested for over a year! Many wish to re-list their units and walk away. with 4 towers and 40% occupancy and 2 more towers to come, resale is everything. All issues here are smiled at, offered a thin promise and no accountability. All buildings have required major repairs to water lines, costing the combined funds of the HOA to be drained and newer buildings are losing their HOA funds to repair older buildings. 2 more buildings are planned at this property making the construction noise a constant and years before completion. There are no sound proof hallway doors on any units, and there is no sound proof glass on the patios. The parking garage is not sealed off from the above floor, you can hear the vehicles come and go. The ventilation is not proper, it is not temperature controlled. The exhaust from the vehicles can be smelled on the ground floor through the wide openings left in the parking garage ceiling. When asked they will tell you it is a know design flaw, sorry. Never going to fix this? You can hear the generators kick on and run for hours, you can hear every conversation, the pool alarm is constantly going off which the front desk will apologize and say some one is fixing - just to have the alarms go off again indefinitely. This is not a well made design, their are 4 buildings and 2 more on the way. The quality of construction is terrible, they spend a fair bit of time making it look good and then repeatedly fixing the issue. Not recommended for rental or for ownership until these companies bang out a few policies, fix their mistakes and provide accountability for staff, sales and persons living and renting.