ISSSTE - 72570 Puebla

It is a great service, obviously it has some delays and there are many queues, but it is an incredible help, when life depends on having a medical service.

I am going to sue the area of ​​social work , in the public prosecutor 's office of the state of Puebla , they are incompetent , they are useless , in the same way the doctors are crap , the nurses treat the worst , I am supposed to pay and they play dumb , this is not going to stay like this , they think that they will always get rid of everything but no ... Not this time

We arrived at the emergency room and we waited for 20 minutes for the registration person to arrive at my place, register my husband who came with a very strong dizziness and vomit, felt very bad, after the registration we waited for 35 minutes to be passed When a doctor saw him, there was a young woman with an intense headache who was waiting for a doctor to see her for an hour because there was no doctor. Finally, my husband and I decided not to keep waiting. How is it possible that in a hospital of the size that this only has a doctor in the emergency room ????? The attitude of people who are in dire emergency! They do not greet you, they ignore you as if you were a ghost and also their presence and personal arrangement leaves much to be desired. They work at night covering that shift that their work and do not show the slightest interest, we are left with the impression that for you to be stripped you must arrive almost dead and in an ambulance, what a sadness.

EYE if you get Dr. William in Internal Medicine, that little doctor is the worst. They had always (and I say they had because my grandmother died a few days after this man took her out of the hospital in the worst way) treated and cared for my grandmother with the best, but the last time they treated her terrible and it was under the observation and instructions of this men.

An excellent place with a very human treatment for both the patient and family members. From the Doctors, nurses, stretcher bearers, surveillance, management and kitchen .... to all Thank you very much. Personally, I thank the entire cardiology area for all their attention to my family member and for making our stay have a good time the best possible

As for my experience, it has been excellent in this medical center. They have been agile, efficient and friendly almost every time I have gone, either for an appointment with a specialist or at the pharmacy. It is understandable that in more congested hours the quality of service decreases, but in general they have been able to overcome several obstacles.