Italika - Motoservicios Cancun S de R L de C V - 77513 Cancún

Bad service there is no appointment and by force you have to leave the motorcycle 24 hours does not make sense

Terrible service, always the same verbal solution, that is how those motorcycles are, whether they make noise, do not start the first time, or etc, it is their excuse for not doing more, they are late and they start talking to each other, they see that they are going to Have breakfast and then see the bikes assigned to each "mechanic", the one that always receives is that everything you say is normal for her. Then they never communicate to follow up, you have to call 800 and the local to put in reports and still nothing. Of their 8 or 9 hours depending on their work, they only actually work 5 or 6, the rest is, talk, have breakfast and eat, and keep talking and use the customers' motorcycles to go buy their cravings, of course they were to a Workshop or local would expect to be attended to as soon as possible, one arrives to work and if your schedule is 8 AM it is to work not with a crude face, and to change clothes and talk and see what to have for breakfast. But they always say they don't have staff, that they have a lot of work but when it won't be like that if they feel comfortable working 60% of the time.

Terrible attention. ...I just went to get angry...his staff was not attentive and very very rude ??

The attention of their staff is excellent, only that sometimes they do not check the product they deliver to you well.

The service is really bad in matters of italika correspondents, the service of the workshop is MUUUUY EXPENSIVE, it is incredible that for a vort-x 200 motorcycle they want to charge the first service in 1330, not even a car! The bike is a vort-x but not high cylinder enough to pay so much, I am aware it uses synthetic oil but it is not so bad, a Lt for a car in the agency ranges from 300, the motorcycle only uses 1! Anyway, the service from a manager is AWFUL, and prices in terms of services were really too expensive for me, please are italika!

An employee who works in the motorcycle service department treats customers like garbage. She does not respect clients' time. The motorcycle they bought from you, only on the first day was in service 2 times due to malfunctions, and on the second day it had to be put in service for 1.5 days, because the speedometer stopped working and parts fell off. in the path! This is how they work!

Terrible customer service, I came to leave the motorcycle for service and they commented that they could not receive it because they were at lunch time and would return 2 hours later. In the end they told me it's better to go to Italika de la Portillo there anyway and they don't have as much work. It was the best decision. I don't come back

I'll be honest, this workshop provided me with what I really needed, with a lot of patience and kindness. The skinny mechanic who forgets his name is the same as a guy. I always hope there people like this behind home company ?? They left my motorcycle at 100