Italika Service Centers (Cesit) - 72410 Puebla

Whenever I require service to the Moto. I schedule the appointment, they take care of me well and the attention to the service is good

Too bad I took my italika to service of the 6000 km and they did not perform the same service that I was told that a few days later I will start to water the gasoline, the carburetor calls the workshop and they leave that it is an obligation of one to take them until the motorcycle is there so that They perform the service that they had already been paid for and generating an extra expense for the freight, they are people who are not qualified for the service.

Bad attention for a piece that is missing of taking quite and only you say we forgot but come tomorrow and so they had me for more than a month while my motorcycle have it saved

Everything is perfect, thank you

I had been very skeptical because I read everywhere that the CESIT are usually very bad, but I brought my new motorcycle to this establishment and the truth is that I feel very comfortable. I have two services there and I will continue to carry it. The person who receives it does it very kindly, the workshop has many items for sale, and when you hand it over they explain to you in detail what they did and they give it to you washed, something that despite being written in the delivery procedures, many do not they do it Very good work!

The truth is my experience was the best, they were going to give me the motorcycle until another day because I arrived a little after 4pm but the manager or owner gave the indication that they should check it once. It was accelerated and was spilling a liquid that seemed to be gasoline because it smelled so much. They gave it to me in less than 30min and the bike is fine. No time to ask what he had. I highly recommend them.

After they gave it to me after 3 days, they did not adjust the brakes, they are loose and squeak, nor did they tell me what they did in their service, they just taught me that the lights were on and they gave it to me so that I could leave

The people in this Italic center are not professionals. I took a ft250 motorcycle to have the gearbox changed from a month ago and until now they have done a job for me, on one occasion after more than eight days they told me that I already had it. Fixed I went and paid for the service and when I took it out of the workshop, I realized that they had not done anything, I returned it again and they told me that now they would review it after another ten days they told me that it was already there and when I took it out it broke down again and I almost had an accident on the straight to Cholula that a policeman kindly supported me to take care that nothing would happen to me. Then two mechanics went to the house and they couldn't do anything, the next day they went to get the truck to take it to the workshop again and until now they are not giving it to me, they are telling me to dial them to decide when they will start to check why they have no staff to repair it. All this time from the telephone operator to the manager of the place they do not want to be responsible and tell me when they give me the motorcycle. I would like to know who could support me with this problem. From the beginning, when I called to see if the motorcycle was already fixed, they only told me if I authorized the purchase of the things that the motorcycle required and I always told them yes, that they would only fix it regardless of the cost. All the people in that place apparently are not trained by the person in charge of that place.