Itzae Tours Bacalar - 77930 Bacalar
2.5/5
★
based on 8 reviews
Contact Itzae Tours Bacalar
| Address : | Boulevard costero sur #607, 77930 Bacalar, Q.R., Mexico |
| Phone : | 📞 +988 |
| Website : | http://www.itzaetoursbacalar.com/ |
| Categories : | |
| City : | Q.R. |
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Alejandro Ballesteros on Google
★ ★ ★ ★ ★ Rentamos un tour de paddle por 550 pesos por persona, les falta más personal todo es muy lento y nunca nos enviaron las fotos del recorrido.
 We rented a paddle tour for 550 pesos per person, they need more staff, everything is very slow and they never sent us the photos of the tour.
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Nicola Imoberdorf on Google
★ ★ ★ ★ ★ Ich würde hier keine Angebote mehr beanspruchen!
Wir (zu zweit) haben 2 Jetskis, 1 Guide sowie ein Wakeboard ausgeliehen für 2 Stunden für 5‘000 Pesos. Dies haben wir so per WhatsApp bestätigt erhalten. Als wir vor Ort waren, hiess es, es gäbe keinen Guide und nur einen Jetski: der Preis blieb aber gleich. Verhandeln nützte nichts, auch nicht mit dem Chef persönlich. Ein wenig verärgert wollten wir dennoch unseren Spass haben, und bezahlten 5‘000 Pesos. Auf dem Wasser bemerkten wir, dass das Wakeboard defekt war: wir mussten wieder zurück. Es wurde eine anderes Board, in wesentlich schlechterem Zustand, organisiert (+30‘ warten). Danach musste noch der Jetski betankt werden und los ging es. Wir wollten schliesslich nur eine Stunde fahren, da wir den Spass verloren hatten und später eine weitere Tour gebucht haben: sie können es erraten: wie erhielten zuerst kein Geld zurück :) wir blieben aber hartnäckig und erhielten immerhin 1‘800 Pesos zurück. Fazit: nie wieder.
I would not claim any more offers here!
We (two) rented 2 jet skis, 1 guide and a wakeboard for 2 hours for 5,000 pesos. We have received this confirmed via WhatsApp. When we were there, they said there was no guide and only one jet ski: but the price remained the same. Negotiating was of no use, not even with the boss personally. Still a little annoyed, we wanted to have fun and paid 5,000 pesos. On the water we noticed that the wakeboard was broken: we had to go back. Another board, in a much worse condition, was organized (+30 ‘wait). Then the jet ski had to be refueled and off we went. In the end we only wanted to drive an hour because we had lost the fun and later booked another tour: you can guess it: we didn't get any money back at first :) but we persisted and got at least 1,800 pesos back. Conclusion: never again.
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Jennifer Orozco on Google
★ ★ ★ ★ ★ Buen servicio, tour en velero, duró bastante el tour. Recomiendo al guía René.
Good service, sailing tour, the tour lasted quite a bit. I recommend the guide René.
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Nico Preussner on Google
★ ★ ★ ★ ★ Be careful, scam!
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Ivo on Google
★ ★ ★ ★ ★ Scammed us, paid 2 times with creditcard
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Markus H on Google
★ ★ ★ ★ ★ It is a scam. After the jetski Tour they charged 1000 pesos for rolling over the jetsky 1 Time. Nothing Was broke. They scammed us. I will never go there again. Also the are very unfriendly
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Michael Isima on Google
★ ★ ★ ★ ★ TOTAL SCAM!! We rented 3 jetskis, one stopped working for a few minutes after it accidentally flipped over. Then they charged us 1000 pesos for that even though the jetski was completely fine after that. Save you money!!
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MONSE ARROYO on Google
★ ★ ★ ★ ★ Save yourself time and money, this business runs on very low standards. Everything is run down and old, I was unlucky enough to walk by this place and ask for prices about jet ski because it seems like not enough businesses have them, they told me a price and as soon as they heard a foreign language started to jack up the price but I walked away and they went back to the original price. They gave us a 20 year old ski that stranded us in the middle of the lagoon for over an hour. They came to get us in a brand new jet ski and decided to tow us with it while the water came of the back of the jet ski and got us all wet, no apologies and they said that they’re brand new but the clients don’t take care of them… everything was our fault. Really bad business DO NOT GO THERE!
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