izzi - 64700 Monterrey

The worst technical support you can imagine you will get here... Clumsy employees without options to the client, they only indicate that you pay and that they can not do anything. If you have another internet or telephony option, take it, it cannot be worse than this

They are terrible, incompetent and gangdals, they do not let you know that the contract is for 12 months of drawer and if you want to cancel they notify you that you would have to pay the remaining service. It's been 7 days since I just hired him and I haven't had any internet for more than 1 hour. disgust and rubbish of service

I go to the TEC walk to pay at the Izzy ATMs for fast, comfortable but yesterday it was not like that, it turns out that one of the ATMs (which by the way does not have a number to identify the ATM), does not have the support of any staff or number phone to report any difficulty or if the computer stopped and did not register the payment and the worst thing is there is no way to cancel the transaction, because the cashier does not allow it, I go the next day (which is today) to inform them of such It happened that Mr. O. Soto very kindly attended me, asking for patience and time to make the cut and verify the data, if so, apply the payment (I am waiting for the result). To avoid double return, look for parking, I will choose to domicile the following payment. Apparently when you domicile they give you extra megabytes, I'll try.

There is little attendance, the staff is efficient in answering questions, they just spend a lot of time between clients, even though there are more servers. The receptionist observes the clients with a lot of distrust and a certain air of discrimination, it may be his function but he can do it discreetly. Cleaning and order ok?

A bad experience because they do not tell you things as they are, be careful especially when they are going to cancel. Do it at least 5 days before your invoice because then they go haywire and they don't want to cancel you because the invoice has already been made, they come out with that. Although it is paid in advance.

Terrible service, employees have no idea what they are doing. I go to the branch to fill in billing information, they tell me it's online. I do it online, it marks an error and I have to call. They ask me to go to the branch to change billing information. The website has many flaws. They only cause you to waste your time on stupid things.