IZZI Telecom - 90100 Ocotlán

Name: IZZI Telecom - 90100 Ocotlán
Address: Carr, Ocotlán - Sta. Ana 20, Ocotlán, 90100 Ocotlán, Tlax., Mexico, Tlax.

2.6/5 ★ based on 8 reviews

Contact IZZI Telecom

Address :	Carr, Ocotlán - Sta. Ana 20, Ocotlán, 90100 Ocotlán, Tlax., Mexico
Phone :	📞 +8
Website :	https://www.izzi.mx/
Categories :	Telecommunications service provider ,
City :	Tlax.

Carr, Ocotlán - Sta. Ana 20, Ocotlán, 90100 Ocotlán, Tlax., Mexico

Best Telecommunications service provider in Mexico

s	stella azzyu on Google ★ ★ ★ ★ ★ Su personal nada apto para la atención al cliente. Las cajeras siempre con cara de amargadas y contestan mal y la que da atención a clientes tampoco sabe dar informes,además de todo con un genio que ni ellas se aguantan. Horror de atención al cliente. Your staff is not suitable for customer service. The cashiers always face bitter and answer badly and the one that gives attention to customers does not know how to give reports, in addition to everything with a genius that they can not stand. Customer service horror.
F	Federico Villanueva on Google ★ ★ ★ ★ ★ La peor empresa de cable e Internet. La peor atención al cliente que he visto en todo el país en todos sus niveles. The worst cable and internet company. The worst customer service I have seen in the entire country at all levels.
A	Anahi Armas Tizapantzi on Google ★ ★ ★ ★ ★ Pésimo servicio, si todos se dan de baja tendrá que mejorar, se deben a sus clientes. Sin clientes no son nada, conozco a varios que ya van a cancelar su contrato, nosotros incluidos. No hay internet, no teléfono, llamas a servicio y no te solucionan nada, dicen que un técnico irá a tu casa, ha pasado un mes y nada. Lo peor que le pudo pasar a Tlaxcala. Terrible service, if everyone unsubscribes they will have to improve, they are due to their customers. Without clients they are nothing, I know several who are already going to cancel their contract, we included. There is no internet, no telephone, you call service and they don't solve anything, they say that a technician will go to your house, a month has passed and nothing. The worst thing that could happen to Tlaxcala.
i	iker lamas on Google ★ ★ ★ ★ ★ Exelente pero deben meter más metros por qué 8 no son lo suficiente Excellent but they must put more meters because 8 is not enough
S	Sofía Sánchez on Google ★ ★ ★ ★ ★ Vinimos a pagar y ya cerraron, son las 18.30 y ya no atienden, están 3 señoritas y pésima atención, el horario dice que cerrarán más temprano a partir del 30 de abril, es 15 del mes corriente, pésima atención, ni una estrella merece We came to pay and they already closed, it is 6.30 pm and they no longer attend, there are 3 ladies and terrible attention, the schedule says that they will close earlier from April 30, it is 15 of the current month, terrible attention, not one star deserves
C	Canal el Guero on Google ★ ★ ★ ★ ★ En la sucursal todo bien. Muy amables y atienden rápido siempre. PEEROO: lean más. El problema es que dos servicios que tenemos en el Restaurante Pato están con Izzi y el servicio como tal está muy mal. No dan la velocidad contratada, y obvio que ni lonque se supone es elq regalo por domiciliación. Hoy no están trabajando ninguno de los dos servicios y programaron llamadas a las 4 y 4:10 P.M. ya pasaron 50 y 60 min. respectivamente y estamos en el sitio esperando porque hoy Pato descansa y los comensales descansan de Pato. Y hablando de esperar realmente yo esperaba que cuando cambiara Cablecom a Izzi mejorara. Pero tristemente veo que está peor... Ojalá cambien su servicio, lo mejoren, cumplan lo que ofrecen y pueda poner una buena calificación. Hablé por teléfono al 01 800 y ni siquiera por éste tuve servicio. De verdad que no les importamos los clientes. En Tlaxcala no hay mucho de donde escoger. Hay unos pequeños, pero, es igual de mal y menos respaldo. Si alguien sabe de uno que pueda dar 50 M. reales avíseme por favor. At the branch everything is fine. Very kind and they attend fast always. PEEROO: read more. The problem is that two services that we have at the Pato Restaurant are with Izzi and the service as such is very bad. They do not give the contracted speed, and it is obvious that not even it is supposed to be the gift by direct debit. Neither service is working today and they scheduled calls at 4 and 4:10 P.M. 50 and 60 minutes have passed. respectively and we are on site waiting because today Pato rests and diners rest Pato. And speaking of waiting I really hoped that when I switched Cablecom to Izzi it would improve. But sadly I see that it is worse ... Hopefully they change their service, improve it, fulfill what they offer and can put a good rating. I spoke on 01 800 and I didn't even have service on this one. They really don't care about customers. In Tlaxcala there is not much to choose from. There are some small ones, but, it is just as bad and less support. If anyone knows of one that can give 50 real M. please let me know.
M	Miguel Angel Ramirez on Google ★ ★ ★ ★ ★ Solo les falta ser más amables, pero eso es general en el estado They just need to be more friendly, but that is general in the state
P	Place Hunter on Google ★ ★ ★ ★ ★ Lento, mal servicio, el cambio de cablecom a IZZI ha sido fatal, la señal es muy mala y de poca calidad, los canales poco conocidos y programación fea. La caja decodificadora muy corriente que incluso te piden no uses el control remoto para evitar complicaciones. Los precios subieron y el servicio bajó, la mala atención con los mismos empleados perdura. Si se paga el servicio es porque desgraciadamente en Tlaxcala son limitadas las opciones. Slow, bad service, the change of cablecom to IZZI has been fatal, the signal is very bad and of poor quality, little known channels and ugly programming. The very common decoder box that you are even asked to do not use the remote control to avoid complications. The prices went up and the service went down, the bad attention with the same employees endures. If the service is paid it is because unfortunately in Tlaxcala the options are limited.