J Garcia López - 04010 Ciudad de México

The reason why services are contracted is probably not pleasant, but the service and attention is excellent. Everything is arranged very easy and make the difficult time something much less cumbersome and you expedite the procedures very efficiently. Thank you

Last March 25 we had to resort to their services, a difficult, traumatic and painful experience. We follow all your instructions with the process from the medical certificate to the transport of the body and to collect the urn at the Miguel Angel de Quevedo branch. There they offered me that I could request the death certificates that I wanted for a cost of 200 pesos each without thinking much about it (bad decision) I requested 3 they gave me a receipt that said that in 10 business days they would be ready. For all the procedures that we need to carry out after death, it is essential to present the death certificate, a month has passed and the certificates still do not reach the funeral home. The reasons they give us for the pandemic are delayed. 2 weeks ago I went to a kiosk in the Treasury paid a search and I obtained the minutes that I needed so much to start the pension process etc. If you are not able to comply with this service, DO NOT offer it, it greatly detracts from your know-how. I ended up spending almost a thousand pesos on minutes when I could have done this from the beginning with only 231 pesos. Why? the person who performs and is responsible for this service does not undertake and comply with this service How? That you go to any Kiosk and take the minutes what we pay for this service is more than enough to cover the cost and have your profit. And if you cannot or want to do it, tell us before paying each client, we will make the decision that best suits you.

Appalling. I arrived around 3 am accompanying the float that was carrying my dad and the security personnel was asleep. In the same way the personnel who park the cars. The only good treatment I received was from Fernando Díaz de la carroza. His partner looked like a public transport driver. With bus company tie. The manager also treated me very well. They were the only 2 people who treated us luxuriously. The rest if I would like them to be on the lookout.

Be careful... They only allow people over 12 years of age to enter. If someone under that age goes, they do not allow entry, they have to stay on the street ?

Parking with capacity for 4 cars, they do not allow the entry of children under 12 years of age and you have to stay on the street at the foot of the avenue. His argument is that there are inspectors from the Ministry of Health, which as far as I know is false.

Does not respect the contract. They did not provide us with the base to rest the coffin when taking it to the cemetery. Very bad attitude of the staff of the float. They give a lot to be desired. One is with their sorrow and they give you more problems than solutions:/

Nachito and the night shift excellent. The guard with dyed hair and the nefarious manager in the morning, ruined the experience, the guard yelled at his wife and they wanted to run us all away because a child under 12 years old was with us, they do not lend themselves to dialogue. 0 empathy from them 2 want to force you to buy in the cafeteria that by the way was closed and put the manager to study or hire people who are really trained and to excuse themselves I talked about audits and fines for a glass of fruit that we had to buy in the street why his coffee shop was closed. And it occurs to him to send an elderly lady to eat that fruit in the street. Before inventing these pretexts, I observed whoever says it, since he abuses people's ignorance. To his bad luck, he told people who are dedicated to the hotel management level and it is essential to know processes and protocols and to finish it to a quality auditor. That obviously we knew he was lying to us and for not wanting to give him money he wanted to run us out. Seriously, hire people who have at least finished primary school or who have a little human value, but the night shift is excellent.

Good service throughout the day and early morning, recommended. The rooms have windows and air conditioning to keep the environment cool. They provide cafeteria service upon request. The armchairs are comfortable, although some require reupholstering or washing. The toilets are clean, but the lids of the same collide and come down by themselves, it is a matter that the box does not have the corresponding lid and also the cups are at a very low level, they are functional but could be better. It has a small balcony with a view of Miguel Ángel de Quevedo. And with 24-hour parking service. Next door there are two flower shops for the occasion. The best of all was the mass, the father performed a very ad hoc liturgy, really the precise and comforting words for the moment. The location is excellent, since there are several shops around. It is a peaceful and quiet place although small, the attention is very professional.