Jarana Tours - 97000 Mérida

1.9/5 based on 8 reviews

Contact Jarana Tours

Address :

C. 10, Lázaro Cárdenas, 97000 Mérida, Yuc., Mexico

Categories :
City : Yuc.

C. 10, Lázaro Cárdenas, 97000 Mérida, Yuc., Mexico
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Esther Martinez on Google

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Teresa Proctor on Google

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Daniel Peña Leon Peña on Google

Es basura .Nos dejaron varados en medio de la nada, el pueblo mas cercano estaba a hora y veinte de distancia pasaron horas hasta que se les antojó mandar un vehículo Para llegar de bacalar a merida fueron casi 10 horas con niños en lo se les atojo ir a alguien , personas pedieron su vuelo y reservacion de hotel. al llegar a merida nos dejaron lejos de nuestroos hoteles a todos a las casi 5 de la mañana y por si fuera poco al reclamares a regañadientes mandaron un taxi que al final nos cobro todo porque era de plataforma y no le pagaron ellos
It's garbage. They left us stranded in the middle of nowhere, the nearest town was an hour away and twenty hours passed until they felt like sending a vehicle To get from Bacalar to Mérida it took almost 10 hours with children, when they had to go to someone, people asked for their flight and hotel reservation. When we arrived in Merida, they left us all far from our hotels at almost 5 in the morning and as if that were not enough, when we reluctantly complained, they sent a taxi that in the end charged us everything because it was a platform and they did not pay them.
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Naye RD on Google

La vendedora del Los tours muy amable, pero el servicio pésimo, para ir a bacalar mandaron un solo chófer con una cirugía de no más de un mes, pidió a alguien de los que íbamos qué manejará por él, en el tour para ir a los cenotes de homun nos dijeron que de regreso nos dejarían en casa y nos dejaron en el centro y en el viaje a uxmal nunca se comunicaron con nosotros para ponernos de acuerdo donde nos veríamos. Muy mal servicio...
The seller of Very friendly tours, but terrible service, to go to Bacalar they sent a single driver with a surgery of no more than a month, he asked someone who was going to drive for him, on the tour to go to the homun cenotes They told us that on the way back they would leave us at home and they left us in the center and on the trip to Uxmal they never communicated with us to agree on where we would meet. Very bad service...
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Silvia Castel on Google

Unos impresentables, en sentido literal. Teníamos reservado un tour para ir a Uxmal, nos dijeron que nos recogían en el alojamiento y no aparecieron. Ya no dio tiempo a buscar otro tras estar horas esperando y además ni se dignaron a responder en teléfono. Perdimos el día y nos quedamos sin visitar el principal atractivo de la zona. No contratéis nada con ellos. El chico que nos atendió es tan amable como falso: se llama Jair.
Unpresentable, literally. We had booked a tour to go to Uxmal, they told us that they would pick us up at the accommodation and they did not show up. There was no time to look for another one after spending hours waiting and they didn't even deign to answer the phone. We lost the day and we were left without visiting the main attraction of the area. Do not contract anything with them. The boy who attended us is as friendly as he is false: his name is Jair.
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Nan Mexico on Google

Excelente atención de Jair, nos platico cada tour Tan bonito, que pudimos comprobar que así fue, nos vamos muy contentos, los costos valen la pena no duden en contratar aquí, los recomiendo 100%. los choferes y guías que nos llevaron también fueron muy amables. Se ganaron su propina y eso que nunca la pidieron. .
Excellent attention from Jair, he told us about each tour So nice, that we could verify that it was so, we are very happy, the costs are worth it, do not hesitate to hire them here, I recommend them 100%. the drivers and guides who took us there were also very friendly. They earned their tip and they never asked for it. .
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denis zaitsev on Google

Приобретали здесь небольшой тур (розовые солёные озёра, прогулка по реке). Агенты очень приветливые, дружелюбные, по-английски в целом говорят. Описание тура правдоподобное. Сама поездка оставила массу положительных впечатлений и эмоций. Подробности описывать не стану - лучше один раз увидеть:) Немного огорчило то, что не смогли забрать от отеля утром и вернуть к нему вечером, как было обещано. Услугами данного заведения пользоваться можно:)
We bought a small tour here (pink salt lakes, a walk along the river). The agents are very welcoming, friendly, they speak English in general. The tour description is plausible. The trip itself left a lot of positive impressions and emotions. I won't describe the details - it's better to see it once :) A little upset that they could not pick up from the hotel in the morning and return to it in the evening, as promised. You can use the services of this institution :)
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Phyllis Davis on Google

AVOID AVOID AVOID AVOID AVOID AVOID My two sisters and I purchased tickets to see the pink flamingos and the pink lake in October 2021. The representatives lead us to believe that the flamingos were there. They lied they knew that the flamingos were not there in October, they knew that the Flamingos had migrated. We requested another date they reluctantly agreed to reschedule us for another date with no increase. We returned in February 2022 to take The tour. To our surprise the price had doubled we attempted to get the company to honor their original price quote to no avail the request was denied denied. No customer service no customer service please avoid losing your money avoid this unscrupulous sales tactic used by this company. They are liars and untrustworthy they take advantage of senior citizens my sister and I and possibly more. Avoid this company Jarana Tours

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