Jardín Terraza Alhambra´s - 37238 León

Excellent service and attention. The facilities are suitable for different events. I highly recommend.

Certain services were agreed upon when making the request for the event package, when the day came, something completely different was received, I do not recommend that you hire the event organizer Liliana Velázquez, they did not even respect the security measures due to covid.

LOVE the attention of the team of employees! Super safe, it has valet parking, the facilities are very clean, and I loved the area. They literally comply with what is contracted and the special requirements so that the event turns out the best. Highly recommended for your events, it will definitely be a pleasure to hire you again.

As for the service, it is good. Too bad that in the end they do not conclude and close the clear accounts, they did not return the money for a service that was not carried out at the time on the day of the event, after so much insisting they sent me a receipt where, according to me they made the deposit which was never reflected in my account, I asked them for the official issued by the banxico to be able to track it and they were only long and long, really the amount is little but the action is worth more. Days later, I did go to the office to check the deposit that is left before the event, but both the organizer and I forgot to discuss that issue and it was you who told me that you would make a transfer.

Poor customer service for post-event follow-up. We held an event in December 2021, during the event there were only details that, although they did not spoil the event, did leave a bitter taste. To conclude with the return of the economic amount for expenses to the place, we had difficulties to present ourselves on the first date, after this our organizer stopped assisting us via whatsapp and telephone, I contacted me by mail and they responded asking for a proposal to solve the problem, Although I responded respectfully and to date they have not answered me, it seems disrespectful to stop attending for no reason considering that they have outstanding issues to resolve.

The truth is bad, I do not recommend it. A contraction was made for a graduation and they did not comply with several things in the contract, some halfway and others they changed as they wanted. The food is of very low quality compared to the menu test. They changed the centerpieces for something simpler and cheaper The DJ doesn't know anything about music, it seems that he is just a changed man and woman and putting on songs. They made the event much cheaper and lowered the quality a lot, after the event they make it long for you to return the deposit that is left for damages. I really do not recommend looking for another option. Mrs. Liliana boasts of years of experience, professionalism and quality, the truth leaves much to be desired. -March 2022 I'm sorry but we did not answer any quality survey, and even less so the guests. I don't know why they lie. At the time I didn't say anything to let it go, but it bothered me and the centerpiece was not only the size, but the flowers and the quality. I AM STILL WAITING FOR THE RETURN OF THE DEPOSIT and from what I saw we are not the only ones. They no longer responded to our messages, even after 3 months of the date of the event. I hope that they can solve us.