Jomar Autopartes Suc. Israel Cavazos - 67190 Guadalupe

Good service, but you can't find some spare parts

Good service. High costs unlike a couple of years ago. More than double.

The staff treat you very well and resolve anything you disagree with.

You never have anything that I have needed for Nissan d21

Jomar is a good place but the vendors are increasingly incompetent they don't know what they are selling they give you the wrong things if you are a Jomar customer you have to know about it yourself it's not like autozone that their system is better and they almost always give you what what is it when you ask

They have a lot of variety and cheap prices, the problem is the attention, both by phone and through social networks, if they improve the attention of the employees they would be an excellent place, hopefully and they improve that.

I called them and asked for a tuning package at the Maestro Israel Cavazos branch and they replied that they have never handled tuning packages. I went to the facebook page and the first thing that appeared was an ad for a tuning package. How ironic. I communicated through chat on Facebook and fortunately I was attended by a very kind person who gave me information about packages and prices, and asked me to go to the Israel Cavazos branch and ask for a specific person to deliver the pack to me at the agreed price. I went to the Israel Cavazos branch for the package, but unfortunately it is not the same treatment in chat as in person. People ask them a question and they take a long time to answer and they answer reluctantly, and their attitude is not exactly that of someone from customer service. I don't know if it's because they work long hours, but it's not an excuse either. The truth is I expected a better deal in person, although I should have expected it since the call I made first seemed to be unaware of what they handle and it was not with the best attitude either, which is not good for the store. They scare sales, only because I asked for chat I decided to go. I was nothing to go to Autozone or Rolcar. In the area where I live there are too many options for auto parts stores, I only went this time because it is where my dad usually buys. In short, good prices and good products from the Jomar store, but not exactly good attention and direct service at the Israel Cavazos branch, I don't know how the treatment is in other branches. But, I suppose that due to the good treatment in chat they must be better. To the person who helped me via chat, whoever you were, thank you very much!

The best price found after looking at other parts stores and they still give you a price, so they continue to provide good service and price, congratulations.