KFC - 54720 Cuautitlán Izcalli

The chicken was very rich and warm, the bad thing is that there was no hot spice chicken. The place was very clean, except for the bathroom

Terrible service at KFC Plaza San Marcos, I placed my order through the page, they made me wait 1 hour and when it arrived, at the moment of opening it, everything was out of the bowl's, both puree and salad. I communicate with the branch and the lady who attends her only solution was that tomorrow they send me the rest. I ask him to pass me to the manager to see if he at least had better attention for his position and it turned out worse. He told me, well, I'll eat what he has and tomorrow I'll replace the rest, they came up with the fact that they didn't have delivery guys anymore, when I placed my order at 8:20 and they couldn't deliver before. It is a disastrous service, and as the others say, there is never anything, they always sell you what they want. I wanted some k-strips and there are none. If it were occasionally it is understood, but every time I try to buy something (which is often) they never have anything but original recipe chicken. He believed that they should pay more attention to the staff that works there, since they do not manage it well and nobody solves anything. Not even the manager himself (all he did was leave me on the line, not saying a word).