Kia Esmeralda - 52937 Cd López Mateos
4.3/5
★
based on 8 reviews
Contact Kia Esmeralda
| Address : | Av. Bosque Esmeralda No. 2, Calle Bosque Fracc-Mz 3 Lt 3, Esmeralda, 52937 Cd López Mateos, Méx., Mexico |
| Phone : | 📞 +87 |
| Website : | https://dealers.kia.com/mx/esmeralda/main.html |
| Categories : | |
| City : | Méx. |
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Alberto Sanz on Google
★ ★ ★ ★ ★ NO quedé satisfecho con el servicio que me dieron. Hubo inconsistencias sobre lo que me dijeron los del taller de lo que hicieron vs lo que el agente Uriel Vázquez me dijo.
De los detalles que tenia mi KIA, no resolvieron nada, me sigue marcando una llanta baja y según él en 5 kms se quitaba. Parecía que solo quería que ya me fuera y no traerle mas trabajo.
 I was NOT satisfied with the service they gave me. There were inconsistencies about what the shopkeepers told me about what they did vs. what agent Uriel Vázquez told me.
Of the details that my KIA had, they did not solve anything, it continues to mark a low tire and according to him in 5 kms it was removed. It seemed like he just wanted me to leave now and not bring him more work.
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ELI Hernandez on Google
★ ★ ★ ★ ★ Pésima atención y pésimo servicio, me hicieron un servicio el cual quedó mal desde el principio, se tuvo que llevar en otras ocasiones y no se hacían responsables, no hacen valer las garantías con cualquier pretexto, sin dar explicaciones y yo creo que hasta quitan piezas y las cambian para que te vendan nuevamente las refacciones. Muy muy mal. De verdad no lo recomiendo en nada. Y kia México tampoco te soluciona nada, se ponen de acuerdo para darte largas y no resolver la queja.
Terrible attention and terrible service, they gave me a service that was bad from the beginning, it had to be taken on other occasions and they were not responsible, they do not enforce the guarantees under any pretext, without giving explanations and I think they even remove parts and they change them so that they can sell you the spare parts again. Very very bad. I really don't recommend it at all. And Kia Mexico does not solve anything for you either, they agree to drag you out and not resolve the complaint.
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LUCIA MILLA*ARGOYTIA on Google
★ ★ ★ ★ ★ Pésima atención. Acudo a pedir informes sobre una camioneta y a agendar una prueba de manejo y me comentan que no tienen autos demo para pruebas de manejo. Le comento al vendedor que como planea que compre una camioneta sin realizar una prueba de manejo a lo que me responde el vendedor que vea reseñas en internet.
Terrible attention. I go to ask for information about a truck and to schedule a test drive and they tell me that they don't have demo cars for test drives. I tell the seller how he plans to buy a truck without taking a test drive, to which the seller tells me to see reviews on the internet.
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Diana Aguirre on Google
★ ★ ★ ★ ★ Pésima atención del vendedor Daniel, me dijo que solo vendían los coches con autofinanciamiento que si lo quería de contado te dejan al último de la lista de espera dando prioridad a los de financiamiento.
Dijo que no era negocio vender los autos de contado ?
Terrible attention from the seller Daniel, he told me that they only sold cars with self-financing that if you wanted it in cash they leave you at the bottom of the waiting list giving priority to financing.
He said it was not a business to sell the cars for cash ?
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Marco M on Google
★ ★ ★ ★ ★ DEFINITIVAMENTE NO SABEN LO QUE ES ATENDER AL CLIENTE, CAPACITACIÓN NULA A LOS VENDEDORES.
EL 19 DE MARZO SE CUMPLEN 2 MESES DE HABER ENTREGADO EL APARTADO Y SI UNO NO PREGUNTA COMO VA LA ASIGNACIÓN DE VEHÍCULOS, EL VENDEDOR NO SE COMUNICA.
UNO QUIERE CONTACTAR AL GERENTE DE VENTAS Y "CASUALMENTE", SIEMPRE ESTA EN JUNTA.
DEFINITELY THEY DON'T KNOW WHAT IT IS TO SERVE THE CUSTOMER, NO TRAINING FOR THE SALESMEN.
ON MARCH 19, IT HAS BEEN 2 MONTHS AFTER THE SECTION HAS BEEN DELIVERED AND IF ONE DOES NOT ASK HOW THE VEHICLE ASSIGNMENT IS GOING, THE SELLER DOES NOT COMMUNICATE.
ONE WANTS TO CONTACT THE SALES MANAGER AND "CASUALLY", HE IS ALWAYS IN A MEETING.
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ANA CERVANTES TUMOINE on Google
★ ★ ★ ★ ★ Pésimo servicio. Lleve la
Camioneta de mi hijo a que la revisaran
porque tenía una pieza colgando, me la
Cotizaron me dieron un precio de 2800 pesos y cuando llegue a que se la
Pusieran me salieron con que traía un golpe del q nunca me informaron. Y resulta que tengo que pagar ahora $8000 pesos. La atención, el servicio y el respeto al cliente es una palabra inexistente para ellos.
Terrible service. take the
My son's truck to be checked
because I had a piece hanging, I
They quoted me a price of 2,800 pesos and when I got there I
They put me out with a blow that they never informed me about. And it turns out that I now have to pay $8,000 pesos. Attention, service and respect for the client is a non-existent word for them.
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iktan Tenorio on Google
★ ★ ★ ★ ★ Ok
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miguel angel Juarez on Google
★ ★ ★ ★ ★ Ssssssse
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