Kinnova Interiorismo - 03650 Ciudad de México

Unlike all the comments I read, my experience was disastrous. I think they rested on their laurels or the owner only cares about making money. The kitchen was delivered to me after the agreement, and I had to be calling and insisting that the seller tell me the date. Salvador (the salesperson) told me that he would call me back and he never did. Once in the installation, I asked for the kitchen to be blown up and it was like that in my plans and I was never informed that because of the weight it couldn't be done, so they arbitrarily decided to have a base made that they charged me and did not want to return the money to me. Well, in the end I asked him to put some legs on me. Those legs, they also charged me, they cost 100 pesos each and the owner was unable to lose 400 pesos for a client to be satisfied. During the installation they also punctured my kitchen water pipe and the installer wanted to continue mounting it with that leak. Fortunately, I didn't let him and he waited for his mistake to be fixed. Finally, I bought the sink and the mixer with them and they sent me a sink with three entrances (or holes). We asked that they please move it and after several days we were told they didn't have it. Then we asked for the tapas of these entrances, which they were going to charge us. They gave them to us and did not want to install them. Today that my plumber is installing them, the caps broke! He explains that they are of very low quality. The real cost of the kitchen made by a carpenter is 50% of what they charge. We decided to do it with them because 1) they have exclusivity of the roof format and 2) because I expected that 50% gain would guarantee me a good job and service, which did not happen. The seller does not know how to solve problems and all blames the client, while the owner knows how to solve problems but everything charges extra. Very bad service, I do not recommend them.

It has its assembly and realization time due to the materials they handle, but the result is very good. I loved

Do not be surprised. The company does not meet time and quality. The prices are very high compared to what one receives. Today they put the pandemic as a pretext for not complying with it, but initially they do not comment on it.

I made a kitchen with them, during the pandemic, which complicated the situation and yes, most of what they delivered is of good quality. But, the experience is very informal, tired and leaves to be desired. They left the kitchen halfway, pending details and not even the trash can hardware they left! You had to be calling them every day and insisting that they finish. The moment the kitchen arrives completely disarmed, they ask you for a settlement! And already paid, it is worth it. After many calls and more than a year of starting they stopped answering the phone. Avoid a nightmare dealing with them, there are many options that will give you a better experience without a doubt.

Unfortunately I had a very bad experience with them. They handle many lies and only care about the money and not the work that they promise to deliver in the first place. Before liquidating the kitchen, I personally went to see how the work was going and I found that the furniture had many finishing details but the worst of all was that the cabinet doors had to be returned and I had to wait five more weeks eight o'clock delivery. Later I spoke with the Manager who apparently is the owner and I mentioned that I needed a guarantee regarding the quality of the furniture and the stone, since it was not fair to liquidate before seeing the kitchen finished and the only thing that they allowed me It is to leave an amount of ten thousand pesos pending for the stone. Already after fourteen weeks of delay and when the kitchen arrives at home, a completely detached cabinet arrived again, the cabinet doors were out of square, one door was delivered scratched. But worst of all is that they do not solve you and they turn to the matter. That was part of my experience. Not counting that the seller did not want the stone to be installed without the ten thousand pesos having been settled and the saying THERE IS NO TRUSTING RATERO very well. In the end they had to cut out a piece of furniture as the person who measured did not do his job well. Please, before buying with them, see other options and do not liquidate something of great importance without first seeing the work of these people. Do not be surprised since the sellers who seem to be more than that are extremely friendly at the beginning but later it is a nightmare .

I did two projects with them. They recently changed the administration and the treatment with the client has been completely different and with very good quality. Very friendly designers. I highly recommend it.

Horrible experience, horrible administration and attention, installers are the only ones worth it, good result but I did not stop chasing them

Happy with the kitchen !!!! it is a delight to be in it. Alma was very attentive giving us options until we came up with the design that we liked the most. He was on the lookout for details until he got it right. It is without a doubt one of our favorite places.