Kool Animas - 91190 Xalapa-Enríquez

Good option for small events, cleanliness, good furniture, excellent location, covered play area and in good condition, good disposition by the staff in charge, the only drawback is that it is on the second level.

Nice place for children's celebrations, it is a small but quite pleasant place, although in spring if you prepare to sweat if you do an event since they do not have air conditioning. It has a play area, a small kitchen to store or heat food, as well as a refrigerator. The bathrooms somewhat run down but they comply. The price is average not very cheap, during the week it drops considerably, but the end shoots up.

A very nice place to liven up your parties

VERY BAD ATTENTION FROM THE OWNERS. THEY WERE ALWAYS TARDY FOR APPOINTMENTS TO SEE THE LIVING ROOM AND WHEN WE TAKE THE BANQUETEER. THEY LEFT THE GIRL AT THE TABLE OF SWEETS WHEN THEY WANTED TO PICK UP HER THINGS AND WHEN WE WANTED TO COMMUNICATE OR THEY LEFT IN SEEN OR THEY DIDN'T ANSWER CALLS.

Nice place, clean with play area, but it does not have air conditioning

You call to ask for information on available dates and they tell you that if there is availability, then to make the section they quote you and the marks do not arrive and they answer you badly and say that the date is already set aside, they do not have coordination in their agendas. Terrible service

She contacted me by phone to ask for information and the girl told me the availability of the selected month that I was interested in for a date, and we agreed to call her back because she did not have the agenda, so I contacted her again to ensure the day, and we agreed to Another day I took him the money to take him away, so he was not there, and he told me that the place had already been taken away, so I was only envalid, he did not have the time to tell me that he had already taken care of it, much less an apology from him , he made me go, he made me waste time, and without any impudence, he just took care of it, the truth is, very bad attention from the agenda, they have no coordination and much less attention.

Terrible service, the date was set aside by phone, the manager set the time for the next day to sign and leave the advance, she arrived at the appointment they did not attend me, I dial by phone to indicate that I am already in the salon at the indicated time and she tells me the manager who was no longer available my day that they had already rented it. Little seriousness and professionalism. nothing recommended