La Boleria San Pedro - 64860 Monterrey
1/5
★
based on 1 reviews
Contact La Boleria San Pedro
| Address : | Av Constelaciones 35, Contry, 64860 Monterrey, N.L., Mexico |
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| City : | N.L. |
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Verónica Rodríguez on Google
★ ★ ★ ★ ★ Tuve una experiencia terrible, me echaron a perder unos tenis y no quieren hacerse responsables. Muy mal servicio al cliente, la gente de mostrador no sabe explicar cosas tecnicas y no estan en comunicacion directa con el taller que esta en otra parte, por redes sociales también responden lo mismo que gente de mostrador. No confien sus zapatos aquí, dicen que arreglan zapatos de diseñador y unos simples sneakers es un martirio comunicarse con ellos y le den el seguimiento adecuado. En sus politicas dicen que hay un protocolo para cuando arruinan un zapato o lo extravían, pero no lo respetan.
 I had a terrible experience, they ruined my tennis shoes and they don't want to take responsibility. Very bad customer service, counter people do not know how to explain technical things and are not in direct communication with the workshop that is elsewhere, through social networks they also respond the same as counter people. Do not trust your shoes here, they say that they fix designer shoes and some simple sneakers it is a martyrdom to communicate with them and give you the appropriate follow-up. In their policies they say that there is a protocol for when they ruin a shoe or lose it, but they do not respect it.
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