La Casa del Dron - 45040 Guadalajara

Super friendly the manager and quite reasonable price, do not hesitate to ask or go directly, you will receive good attention.

They are excellent, quite professional and excellent quality of service 100% recommended, I have taken several drones and accessories to repair and everything is perfectly functional.

More than 6 months for a verdict of a failure of a control, by rotation of the staff in GDL., When all he asked was to know if it came under warranty or not. In the end they repaired it WITHOUT my authorization to a very high budget, serious internal communication problems. I prefer a better brand than Walkera, cheap is expensive.

They gave me a lot of time to send an engine or give me an answer if they had it or not!

Excellent repair service

The best technical service you can find, however if you would like to purchase a product you do not have the same experience that you can find in official stores when having the equipment at the counter and prices practically the same as it makes it a bit difficult to arrive within a building similar to a house equipped for different businesses.

I will start with the review and continue as I finish the process. Let's start with the first impression, I left my equipment on September 14, 2021, when I arrived I was not sure if it was the place because they do not have any distinctive on the outside, I was guided only by the address. We continue with the sanitation measures, all good, the staff with mouth covers etc. The person who attended me very kind and attentive, explained the process and the cost of review, which is not charged if they do not solve your problem, what I did not like is that they did not give me any paper or physical receipt of my receipt. teams, he only told me that he had sent me the information to my email and that's it, check my email and yes, there was the reception format of the teams, only that it was in the SPAM tray, but if it arrived so that no It is a problem, by the way, leave 2 drones, and cx20 and a xiaomi mi drone 4k, I allowed a few days to wait for an answer and nothing, I checked and they told me that I would have an answer soon, I allowed more days and nothing, so I decided to mark on October 6 again. They tell me that the cx20 was requested in Mexico and they had to inform me by e-mail, which did not happen and the MI drone 4k would give me an answer soon, today is October 9 and I still have no answer, I will continue to update the review as I progress the process, regards. Update came the day that they finally contacted me via email on October 14, only about the cx20 that was the one they sent to Mexico, in their email they detail the possible causes of the problem and the procedures they will carry out, very clear information Yes indeed. They tell you the amount of the repair and the account to which you must deposit in case of authorizing, in this case they asked me to deposit 50%, I did it and to continue waiting. In order not to make the review longer, I received the drones in mid-November, I settled the 50% that remained pending on the cx20 and for the xiaomi 4k I did not have to pay since they could not repair it, they sent me a video in the that the cx20 was flying and supposedly everything was correct. The cx20 drone was returned to me with a broken remote control antenna and a broken rubber for the anti-vibration camera bracket, problems that were solved with glue, obviously I made the comment at the time of receiving it and they told me that it was from the parcel and that is what they could do. I have not been able to test the Cx20 since they returned it to me without the screws that hold the propellers, which they say I did not give them, however it seems that the problem has been solved, because although I cannot fly it, it responds well to the command. CONCLUSION if you do not mind waiting 2 to 3 months to have your drone ahead, at the time you deliver it be the most thorough with the inventory, if possible take a video of your drone and the parts with which you deliver it, also try Deliver it in a well packed and protected suitcase so that if it is necessary to send it to Mexico it will not be damaged like mine. As for the xiaomi 4k they couldn't do anything and no payment was necessary.