La Faena - 44800 Guadalajara

Yesterday, September 14, we went to the place for a birthday celebration in which such a reservation was requested, at the time of making the reservation it was asked by phone and by Messenger if they would have any promotion for the birthday boy to which they replied that They only had the bottle and cocktails available at 2x1. When confirming the next day via Messenger the question was asked again and they commented that everything the birthday boy asked for was going to be courtesy of the house. The time came, we arrived the place was absolutely alone (one can imagine that being the ONLY table in the place you will have excellent service) the waiter was first of all very nice, the tables were not arranged for the reservation but at the moment I accommodate it, Any question and clarification as to what they were offering, it was decided last to choose 2x1 in bottles in which it was clarified that the soft drinks were not included but as the letter says that the barbecue is included which consists of: steak, meat adobada, CHICKEN, CHORIZO, beans and melted cheese. When the soft drinks are ordered, they were obviously ordered in cans because it should be noted that for $ 5 pesos it is more worth it than buying a mini soft drink to which the distressed waiter replied that neither Coca Cola nor Peñafiel had it in that presentation because that It is the business of the place, which is in very bad taste, because then it is very bad that they do not have the things that the letter mentions, the photo is attached, then from 9 pm that the man from the keyboard ended his service, it turns out that he did not They had music in the place until I had to go with the waiter and see what we could do and the waiter with the pain of everything that was happening proposed to connect his phone to the speaker since the place did not have internet and I think they never thought In a solution for this type of case, by this time there was already another table and they were even grateful that the music problem could be fixed since the place was worse than a funeral, finally and the most unpleasant thing is that the com Ida took a long time to arrive, (photo is also attached) but the worst of the case is that you realize when they cook things at the moment because you have it in front of your kitchen table, then it highlights that what was at maximum power was the MICROWAVE, how can it be that all the food was reheated from another day, and when the barbecue consists of so much variety they only serve you steak and marinated meat that by the way the steak was RAW and also pure skin, when the bill comes at the end, A tip of 10% is suggested, which was not refused, but the only thing that showed his face there was the waiter because his kitchen and terrible bar, the birthday boy asked for an extra melted cheese and SURPRISE was also charged, thanks for the experience and well there are too many things that need to be fixed there.