La Lenteria del Barrio - 54040 Tlalnepantla de Baz

The treatment is as a patient, not as a client, which makes it very pleasant, the prices are very accessible and the frames are very good.

Excellent service, they are qualified professionals and the costs are very accessible.

An optimal place to perform your vision exam and buy glasses, whether or not they are prescription. The service is very good, highly recommended and with very adequate security measures against COVID 19

The experience of visiting them is incredible, the attention is totally personal from the evaluation to the recommendation of frames. Super fast and smooth delivery. Thank you very much team of "La Lenteria del Barrio" ?

Very pleasant experience, they are very attentive and friendly, the optometrist answers all your questions about your sight, they have great offers and beautiful frames.

My recommendation to improve your sales and service is, that you specify on your social networks or in your local, that if you do not buy glasses you will be charged for the review, since this point is not specified anywhere, I explain why I comment, My partner and I visited this place with the idea of ​​buying glasses, since there is a promotion of 2 glasses for $1,900. At the moment I don't need glasses, so only my partner was going to buy his glasses, in the end, since we already had a budget of 2 glasses, I told him to buy the promotion so that he could take 2 different pairs, so we bought the 2 glasses now Despite that, they charged me $150 for my vision analysis, which their policy is nowhere and they didn't tell me when I arrived at the place, according to what they say if they do the analysis and you don't buy glasses, that's the amount that you would be charged, without telling us before It's that little policewoman, which sounded invented to me at that time, for this reason I give you 2 recommendations, so that you can improve: 1.- Please indicate this charge so that there are no misunderstandings in the future, either on your social networks or at your local. even upon arrival they can indicate this. 2.- Evaluate if this charge is worth it, proposing the following scenario that did not happen, but that must be analyzed in the future, If my partner and I had decided to only take a pair of glasses for the inconvenience of this charge that was not indicated to us from the beginning, the numbers are cold and do not lie, a pair of the most basic glasses that do not occupy additional diopters ( which was in the case of my partner) are in a range of $1,400 indicated on their page, to this we add the $150 that they charged me for my analysis, the consumption would have been $1,550 and the balance would have been 2 upset customers for do not indicate this point Second scenario we would not have bought anything and you would have two angry customers with terrible ratings on your service Think about it if we had put ourselves in some of those two scenarios, would it be worth it for a charge that is not indicated? Evaluate condoning the price of the revision for certain consumption that your clients can make, the clear example of my consumption was 2 glasses integrating the protection lens for the PC of $2,500 pesos plus my $150 that they charged me, but the day I need glasses would not return with you and it all adds up. So get clients with small things that can make a difference, don't lose more consumption for $150 in the future than for less, think about it. I was also able to lie to them saying that I was going to take a model that according to what I was going to do for myself, that model and in reality it would have been for my partner so that they would not charge me for my analysis, but I do not like to handle myself like that, if not with justice and clients like I do not find them easily, that's why I paid the $2,500 plus the $150, but it is a recommendation that you should think about and analyze, I hope it works for you and my best wishes for people and businesses that take constructive criticism and grow, I hope this is the one case.