La Zarza - 72180 Puebla

The cakes are very rich but the rosca de Reyes 0 stars has too much flavoring to the point of being almost inedible

There are several star cakes, the chocolate cheesecake for example, the costs are very high, for a special occasion. The employees have no customer service training, they just scoop the cake, deliver and collect, don't ask them anything.

I do not recommend the cake Moka, your bitumen tastes like pure butter with sugar. Total disappointment, also Very expensive

The cakes are excellent, but the employee of the place has terrible service, she takes care of bad things and gives answers that do not go, it is not the first time I go and she always attends in a bad way, if she does not like her job, she can find another. You cannot ask something because you answer in a bad way.

Today, January 8, 2022 at 8:54 p.m., I arrived at the door of the establishment to make a purchase. As I approached I saw that the lady on duty was closing. One of the side doors and grille was already closed. Just when I was already standing at the gate, the aforementioned lady (with headphones on) got in and pulled the gate closing "as if nothing"... to which I asked her if she could attend to me, ignoring me for being in closing work, I raised my voice asking him the same thing and taking off a hearing aid and opening the door a crack, he told me that "he was already closing because it takes him 10 minutes to make his cut" to which I replied: "it's 8:54 p.m." at the time I showed him the clock because I knew they closed at 9:00 p.m. He got upset and asked me: "what would I want?". I told him that if he had any problem attending to me, he better not want anything. I was leaving when he caught up with me to ask me again what he was offering me. In the end he dismissed me reluctantly. Conclusion: bad service and terrible attitude of the lady. If you don't like your work, we, the clients, are not to blame. Hopefully and the company check this opportunity for improvement.

Very good cost-benefit, the chocolate cake with chocolate is very good.

Missing Miss, took care of us until you wanted and still slipped on the cake and said nothing.

Good pastry !! It is expensive but the cakes I have tried seem to me of good quality and so far none of them cloying. Of course, the lady who attends has a fuchi face all the time and is not very attentive. Leaving that aside, I highly recommend the place!