Laboratorio Médico del Chopo Galerías Metepec - 52154 Metepec

Attention at the reception is deficient: request a laboratory (specify type of exams) and the employee told me they only have packages for diabetes, hypertension, hypo or hyperthyroidism, gynecological, etc ... She repeated what I asked, that is, she was distracted when I spoke to her (she was talking with one of her classmates) ... The person in charge of taking ECG took 45 minutes to appear, arguing that no one told her that there were people waiting. Nor was she attentive to see if there were more people in the waiting room. The X-ray manager questions users about the reason why they ask for this or that plate, without knowing the medical history of the people. The attention at Optica is excellent in a timely manner, as is the service of the cleaning staff.

They seem to live in prehistory! Its logistics and everything is based on papers. They should create more optimal personnel and information management systems. How in dignified health. The laboratory sample collection staff is very slow. In the blood laboratory there were 8 people waiting and the 4 people taking ours, talking and laughing. Appalling

Slow service and usually very saturated for the same reason there is a lack of hygiene and cleanliness in the facilities.

Terrible service, they kept us waiting another 1 hour for an X-ray and when we asked they told us that if they were going to pass us when we asked later it turned out that they had not even taken the paper to order the pass. They left it at the reception and nobody noticed, they looked for it and they called us right away. Bad control of their formats to pass clients to studies.

I do not understand how there are so many people here. The service is terrible. 45 min to attend to me and there were only 5 shifts in front of me. The cashiers talking even with their boss. ALL jetones from the cashiers to which I took the blood sample. Definitely for the next time I need clinical studies I will go to other options. As shown in the photo only one cashier attending.

The service is too long, the people at the reception stop being attended to because they are talking and going out to buy things... it is the first time that I come to this laboratory I have been waiting for 50 minutes to be attended to and they take a long time

It is a guarantee of a good laboratory where they have good sanitary control, organized and experienced personnel, it would be important that they allow cars to park in their spaces first thing in the morning and have a procedure to make lines respecting the distance between people

I went to have a breast ultrasound, a week before I did the mammography at the Polanco medical laboratory (a place I liked although it is somewhat more expensive than the poplar) I did not want to go to the poplar because I saw negative comments; However, I went because this study was much more expensive in the Polanco medical laboratory, so I decided to go to the poplar tree and try it. My experience was very good, Mrs. From the entrance she is very kind and respectful, I had made an appointment and paid for the study because that way they respected a more affordable price. They asked me to arrive 30 minutes before, I arrived 20 minutes before, they confirmed my appointment, I paid and they told me to wait in the room for Dr. she'll call. I waited less than 10 min. At first I was not delighted that it was a man who did the ultrasound, but my respects to this doctor, extremely professional and he did not make me feel uncomfortable, although at first, as I already said, I did think that he did not seem to me to be a man, but his treatment seems correct to me and I left the study satisfied. The result arrived an hour later to my email. So, I can say that I really liked the attention, the treatment and the efficiency of the poplar laboratories. I didn't know there was parking and I went to sams, but if there is valet parking, the cost is what you consider, there is no fee.