Laboratorio Médico del Chopo Satélite Especialidades - 53100 Naucalpan de Juárez

I had a panendoscopy and I really felt very well cared for. Although they took a while to start the study due to the preparation of the devices, etc. The truth is that it wasn't a long time either. They treated me well and the staff who did the study gave me confidence at all times, explaining what they were going to do to me and their first impressions.

1 ° When they already ask you to do post-covid studies, such as tomographies or x-rays to check your lungs, it is BECAUSE YOU CAN ALREADY LEAVE, THAT IS, YOU ARE NO LONGER CONTAGIOUS. 2 ° You are obviously still delicate 3 ° In the poplar there must be measures of healthy distance. 4th It turns out that the encagados made us leave the establishment and EXPOSE US TO CHANGES IN TEMPERATURE. IF THIS IS COUNTERPRODUCING, I WILL SUE THE ESTABLISHMENT. DAMN ATTENTION AND CONSIDERATION. WE ARE NOT BEING PART OF THE PEOPLE WHO DO NOT TAKE CARE, WE BRING THE NECESSARY MEASURES AND STILL THEY DEMAND YOU TO LEAVE. FOR THOSE WHO SUFFERED COVID AND WANT TO TAKE STUDIES, DO NOT COME HERE BECAUSE THEY EXPOSE YOU TO BE ON THE STREET WHEN THEY HAVE CHAIRS WITH THEIR RESPECTIVE HEALTHY DISTANCE INSIDE ON THE OTHER HAND ONE ARRIVES AT THE TIME THAT IS REQUESTED AND THEY MAKE YOU WAIT ONE MORE HOUR. THERE WAS A BOY WITH A TANK OF OXYGEN AND PNEUMONIA WHO WAS NEITHER ALLOWED TO ENTER AND GENTLEMEN OF THE THIRD AGE. BAD ATTITUDE.

Terrible service. First I made an appointment with a poplar advisor / representative, who told me that my appointment was already made for Saturday, July 11, 2020 at 8 am. As soon as I arrived they assigned me a ticket with a number with which they were passing people. My first impression is that it was super full, for COVID times we had more than 50 people in the laboratory. Although the chairs are separated, these are around 15, so the rest of us are standing and this is where we are very close. Around 8:40 my number managed to get through to the person who would charge me. I was going to have several gynecological, imaging and blood tests. They told me that the next available time for my studies was 10:40, I told them that it was not right for me because I had spoken with a poplar representative and had told me that my appointment had already been made. After that they told me that appointments were not accepted: 1. In this COVID era, where they have to have more control over the people who enter the branch, I have a very bad idea that they are not making appointments 2. So that One of their representatives tells me that my appointment has already been made, if from the beginning it tells me that there is not. They spoke to the manager and managed to pass me between patient and patient, since I had to be somewhere else at 11 am. As for cleaning, the first of them was in the dressing room where they perform gynecological procedures, the area was super dirty, full of hair, full of the gowns that we use as patients. In a place where we feel more vulnerable as a woman, and with these measures, she leaves a lot to be desired; I understand that they have put me between patient and patient, but the cleaning they had was not that only one patient had passed, we had passed several, and I repeat at this time when we should be more careful (and in an area where there could be more fluids ). It is useless to take your temperature outside and give you alcohol, if where they do your studies they do not have adequate cleaning.

They made me feel at home!! Haha I mean like in the IMSS... despots, the operators treat you as if you were someone asking for alms when they don't charge anything cheap. Keep it up, so that we don't miss the mistreatment that public institutions provide

It is the first time that I go to this branch and I really left very happy. ? Excellent attention from ALL the staff, from the lady who receives you before entering, friendly and careful when carrying out the studies and taking samples, as well as the valet parking staff. ?‍⚕️?‍⚕️??‍⚕️??‍⚕️?‍⚕️?? I hope they continue like this forever. ?? Thank you very much ??

Very good service and treatment to the patient, taking care of the sanitary hygiene and safety measures, great diversity of studies, plates and ophthalmology service. The branch has a high influx but has enough staff, the waiting time is short and the attention is quite pleasant and professional. They have parking and valet parking service.

Very careful for the taking of samples and studies, they take care of the health protocols. They have a clinic for women, a space reserved for office studies. Very friendly and attentive at all times