Laboratorios Azteca - 55140 Ecatepec de Morelos

Excellent place, good attention and service. Highly recommended, if you do reception by phone, they send you a folio and with that you practically do not stand in line. In addition to having the security measures with respect to the Covid.

It is a pleasant place, they have good cleanliness, the girls at the reception admire you wonderfully, very kindly, they have access for wheelchairs and if you need it it is only a matter of asking the guard

Terrible service, the location is bad, to get there I had to walk asking since it is on the central avenue and not where it says here, since I arrived I had to take a turn being that I was supposed to already have an appointment, I waited an hour but finally I I went because my turn was not coming, they only had one person at the checkout and he was very incompetent, it took about half an hour with a single client because he could not find which branch they did the study at, he was talking to all the branches by phone, and they don't even know which studies they do and where they do them. The worst lab I have ever visited, to be particular, it's nefarious.

Terrible service, those at the window do not know how to give reports and they do not record the studies that are and lose the results of other laboratories.The person in charge of that laboratory is a despotic and arrogant person

Terrible service, to give you the result the day after the blood test it takes you more than an hour, there are four reception windows and there is only one in operation, and the girl who is attending only wastes time speeding up the service. I arrived at 11:10 in the morning, it's 12:13 in the noon and they still can't deliver them to me. It is incredible with this contingency do not speed up the service ? if it could, I would not give it a rating star

Terrible in full contingency wait 45 minutes to make a payment and 35 minutes to deliver samples

They take 2 hours to serve and have people crowded together since very few should be inside the branch, without covid prevention measures

I have come several times over 3 4 years, the last 2 times, it has been the worst! She ended up angry ??? the first time they gave me a cost and folio in the call center and when I arrived they told me that they couldn't respect the price because it wasn't for that day, which is not my problem if the lady who attended me didn't know or what? But aside from the arrogant lady in charge, because either she paid for it or thanks for her visit, as if one had time to go around visiting them for pleasure. And today I arrive with my daughter (I waited for her outside) and apart from that they made her wait outside, because it is just the moment when the cleaning lady is cleaning the entrance, but, she talks and talks with the security guard and when he tells him if you can come in oh! nooo!! Wait!!! ? Later, I approach the entrance to give him an indication and from the security guard (also arrogant) in a bad way he tells me to wait outside! Conclusion: do you think they are giving us a free service??? No gentlemen! You are to serve a contract of sale and your obligation is to do it efficiently and cordially! Pity! Because if I liked this laboratory.