Laboratorios CLIMED - 62450 Cuernavaca

Bad service took a long time, they promised to give the results within an hour and it was not like that, the facilities are dirty and calls to the phones are not answered and their website is outdated.

If I recommend it, I feel very safe to attend your laboratory for its follow-up of sanitary measures

This lab is terrible, they said that results at a certain time and nothing that arrives on WhatsApp, in addition to the fact that they attend very slowly between each patient, I should have avoided going to this place since they gave me reports by phone in a bad way.

Excellent service, my wife and I felt a very warm and empathetic treatment to our request for studies

Very good service, everyone is very friendly, I do not have a credit card and climed allowed me to attend without making any payment beforehand.

In this place and by phone they informed me that they open at 7 am, I arrived at 6:50... I waited until 7:20 and they still didn't open. I had to attend another lab that is nearby. On the way back I went through climed, it was about 7:50 and they were still not open. Terrible service, in the case of an analysis laboratory, where in most studies they must be done on an empty stomach, it seems deplorable to me that they are not punctual. I can understand that sometimes we are late for work but they must have a plan B in case the person who had to open the door cannot make it. Dial even another branch and nothing.

For years I attended several clinical tests, I was always treated excellently, until a couple of years ago when I took my Father to have a study regarding his prostate done, they told us at the beginning that he should drink water, and that they They would tell us the time, that the girl who attended the doctor would leave the office and inform us, after several minutes I went to ask if my father could start drinking water and they told me no, this situation was repeated three more times, and I always got a refusal, hours passed and they never told us, I had to go to the bathroom when I left, my dad was no longer in the waiting room, alarmed I asked for my dad since he is a Mr. Over 80 years old, They told me he was in the office and that they were doing the corresponding study, and I asked them... What if my dad didn't start drinking the water? and they told me it was not necessary !! And so, I asked, and why the previous indications are to drink water? and the lady at the reception told me she would go to the office and ask the lady in charge and indeed they were doing the study on my dad, given my disagreement they told me that there was no problem that they already had their result but to my satisfaction they would perform it again at no cost. My suggestion was that the doctor should drink the corresponding water. He had to go out since he worked elsewhere, both the doctor and the person in charge told me the result and told me that my father was fine and that there was no problem. I wanted to go out and I wanted to schedule an appointment and explain what had happened before, and there they told me they would not repeat the exam because my dad was fine and that I was to blame for not telling him to drink the water and I told them I came 4 times and they told me no. And it is necessary for you since you show yourself as professionals, They sent for the Physician's assistant and she repeated the same words of the receptionist lady, I told her I am not a professional in the area of ​​health, and I cannot differ from you but you inside You told me from the office that they would repeat them and he told me that it was not necessary. And that the water thing is pure protocol, and I told them the quality and service to his patients had gone down a lot, he told me to get out of the way that they would call me to give him another appointment, I left there with my dad somewhat relieved by that my dad was fine, after they didn't call me for a few days I called and again the assistant told me that there was no case, I went to his GP and he told me no here the study shows your father has a bad prostate, I repeated the studies in another laboratory and I finished my father's case in a surgical operation, also at the time in the IMSS they told me my father was ill, I went to Climed to speed up the process and attend to my father as soon as possible, this happened in Cuernavaca Morelos in his Ayala plan clinic better known as the moon.

Good service from all the staff. They have an excellent protocol for disinfecting. I want to congratulate Dr. Noé Moran for his excellent performance as a doctor and a human being.