Lalamove México - 06030 Ciudad de México
2.1/5
★
based on 8 reviews
Contact Lalamove México
Address : | Av. de la República 9, Tabacalera, Cuauhtémoc, 06030 Ciudad de México, CDMX, Mexico |
Website : | https://www.lalamove.com/es-mx/ |
Categories : | |
City : | CDMX |
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betto lh on Google
★ ★ ★ ★ ★ No contraten con esta empresa, 2 semanas para darme de alta como empresa,
Los pedidos que NO logran entregar, nadie se pone en contacto hasta pasadas horas, lo que hace que el mensajero ya este en su casa y te cobren desde esa ubicación el retorno del paquete
Su área de soporte es vía chat y via mail, lo que hace tardado la solución de las cosas,
Por último si no logran entregar un paquete, nadie te avisa y pueden pasar días que el mensajero se quede con ese pedido, en el chat solo te avisan que como no se entregó con el cliente TÚ tienes que validar ya que ellos les aparece que el pedido lo entregaron en vigilancia y no es cierto, ni ellos saben sus status
Do not contract with this company, 2 weeks to register as a company,
The orders that do NOT manage to deliver, nobody gets in touch until after hours, which means that the courier is already at home and they charge you from that location for the return of the package.
Their support area is via chat and via mail, which takes time to solve things,
Finally, if they fail to deliver a package, nobody notifies you and it may take days for the courier to keep that order, in the chat they only notify you that since it was not delivered with the client YOU have to validate since they appear to them that the request was delivered to surveillance and it is not true, nor do they know their status
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Heiri Paulina Calderón Ramírez on Google
★ ★ ★ ★ ★ Jamás me entregaron un pedido de casi 500 pesos. El repartidor lo marcó como entregado, pero nunca me llegó. Para hablar con servicio al cliente a huevo tienes que descargar su aplicación. Son una estafa.
They never gave me an order of almost 500 pesos. The delivery man marked it as delivered, but it never arrived. To talk to egg customer service you have to download their app. They are a scam.
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José Huerta on Google
★ ★ ★ ★ ★ Pésimo, como socio de lalamove no te respalda la empresa y te piden un "depósito de seguridad" el cual te engañan que es reembolsable y no me han reembolsado ese dinero que de buena fe les deposite. Imagínense como será con los clientes ?
Terrible, as a member of lalamove the company does not support you and they ask you for a "security deposit" which they deceive you that it is refundable and they have not reimbursed me that money that I deposited in good faith. Imagine how it will be with customers ?
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Ricardo on Google
★ ★ ★ ★ ★ Son una porquería, ojalá pudiera poner cero estrellas; fui agredido por uno de sus conductores después de que el me aventó el carro y yo tenía el semáforo para peatones en verde y todavía se regresa a agredirme; busqué a la supuesta empresa, no tienen teléfono, y en facebook apenas notaron que era para levantar la queja y brillaron por su ausencia, no volvieron a contestar, si así son sus conductores y administradores, imaginen el resto de la empresa, ojalá pudiera contactar con alguno de los directivos para entablar comunicación.
They are crap, I wish I could put zero stars; I was assaulted by one of his drivers after he threw the car at me and I had a green pedestrian light and he still comes back to assault me; I looked for the supposed company, they don't have a phone, and on facebook they barely noticed that it was to file the complaint and they were conspicuous by their absence, they didn't answer again, if that's how their drivers and administrators are, imagine the rest of the company, I wish I could contact with any of the directors to establish communication.
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Mariana Torres on Google
★ ★ ★ ★ ★ Pésimo! Me mandaron un paquete a través de esa empresa y según ya fue entregado y jamás lo recibí, o se lo dieron a otra persona o de plano me lo robaron. Ni siquiera una llamada telefónica para avisar que ya estaban en mi domicilio.
Appalling! They sent me a package through that company and it was already delivered and I never received it, or they gave it to someone else or it was stolen. Not even a phone call to let them know that they were already at my home.
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Mimi Ja on Google
★ ★ ★ ★ ★ Bueno tengo que decir que compre un vestido por una aplicación y ellos utilizaron el servicios . Mantuvieron siempre informada del status , se reporto el repartidor , confirmando dirección e informándome que llegaría en 10min. Y efectivamente llegó en ese tipo. As
Well I have to say that I bought a dress through an application and they used the services. They always kept informed of the status, the delivery man reported, confirming the address and informing me that he would arrive in 10 minutes. And indeed it came in that guy. Ace
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Rodrigo Furtado on Google
★ ★ ★ ★ ★ Lalamove BR RJ
Péssima empresa para entregadores !
Fiz o cadastro na plataforma fui aprovado e depois de dois dias me bloquearam sem eu ter feito nenhuma entrega! O suporte e horrível pelo chat demora mais de uma hora para alguém atender e não te explicam nada ! E fazem o enceramento da conversa pelo chat !!
Depois e esperar mais de uma hora para alguém atender e fazer o mesmo processo !!!!
Nota zero !!!!
Lalamove BR RJ
Terrible company for couriers!
I registered on the platform and was approved and after two days they blocked me without making any deliveries! The support is horrible through the chat, it takes more than an hour for someone to answer and they don't explain anything to you! And they end the conversation by chat !!
Then and wait more than an hour for someone to answer and do the same process!!!!
Note zero!!!!
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Claudia Bautista on Google
★ ★ ★ ★ ★ Hace semanas envié un aparato electrónico. El motociclista dijo que se le había descompuesto la moto y que por eso no lo había entregado. Resulta que su vehículo no aparece en el registro público ni existe su número de celular. La empresa se deslinda de cualquier responsabilidad y me pide la factura del artículo para ver si hay posibilidad de hacer algo. ¿Cómo se puede proceder legalmente contra esta estafa?
Weeks ago I sent an electronic device. The motorcyclist said that his motorcycle had broken down and that was why he had not delivered it. It turns out that his vehicle does not appear in the public registry nor does his cell phone number exist. The company disclaims any responsibility and asks me for the invoice of the item to see if there is the possibility of doing something. How can you legally proceed against this scam?
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