Lavandería a domicilio en Coyoacan CDMX - 04020 Ciudad de México

Highly recommended! I loved the service.

They delivered my incomplete order, told me it would be delivered the next morning. Now they do not answer the phone or WhatsApp messages. What shamelessness!!!!! Give me back my sheets ?

I have been waiting for 3 days for them to pass and they always say that they arrive at an hour and leave you standing, apart from the fact that they never answer the phone

I have been using your service for a long time and I have never been disappointed. On the contrary, there are times that I am not here and they return what they give, they do not charge me

I thought they met the delivery service at the time mentioned. None of that is VDD. My clothes have not given to me, do not answer whatsapp messages and less on the phone. I ignored a bad comment here but I see that it is true.

Terrible the three times I used their services. Unfulfilled, unpunctual and wrongdoing. When they do something wrong, first they try to blame you and when they see that they couldn't, they say it was the fault of the driver who makes the deliveries. They don't return my money or redo a job they did wrong, but they did charge me, they don't even answer my messages asking for a solution. The worst, zero recommended.

The service of this laundry is terrible, I delivered my clothes on Monday, March 21 and they agreed to leave them for me on Wednesday at 9 pm, since they did not do it, I wrote to them and they replied at 10 pm that they could not arrive and I told them that please on Thursday at 9 pm, and on Thursday at noon they called me that they were near my home asking if they could deliver me and I told them no because I wasn't there, that please They will deliver on the schedule we agreed on and they didn't either! I wrote to them and they did not answer me and I sent an email to tell them that if they did not deliver my clothes today Friday I would file a report with PROFECO for this bad service and they called me and told me that why I was complaining if they the day they could deliver me I was not there, and I repeated that we had agreed on an hour for service and the woman replied that I was rude and that I don't know what else, when I was never rude, I just told them the truth that the service was lousy and now they don't answer me and they haven't given me my clothes! Please, really do not use this service, they are abusive!!!!

Too late I realize that the most recent five-star comment was made by the owner or manager of the business. She attended me the times I used the service (and in all the attention was terrible). Beyond the fact that delivery times were not met, she tried to blame me for a garment that did not appear and when they did a job wrong, she promised to return the money, but she did not and she stopped responding to me. Instead of giving themselves five stars to trick us into thinking they have good service, they should strive to do their job well, provide good service and deliver on what they offer. I was carried away by the "good" rating, but now I see that it is just a hoax.