Lavanderia La Plancha - 63735 Nuevo Vallarta

First class service

Punctual in delivery time. Honest when a job cannot be improved

I left 5 kilos of towels to dry and they charged me 40 pesos per kilo because they came wet and in the list price it has a cost of 20 pesos, they charged me 9 kilos in total which seems unfair, they should specify why They, who are the only Laundry in which they have charged me that way, handle it that way, apart from the fact that the woman who I suppose is the owner is super rude and yelling at me, zero kindness and empathy, and zero knowledge of how to treat a lousy customer. in every way

I sent to the dry cleaning service 2 linen dresses, 1 a dress bag, to dry clean, give me the note, and I really do not pay attention to the costs independently, of what they charged for each of the pieces, when I return to collect, I return the jacket, because they gave it to me veined and with hair, badly ironed and inside all the lining made into a ball, when paying for the Dresses I realize that they are charging me 440 pesos for two simple linen dresses, and I see The price list DOES NOT HAVE THE DRESSES IN THE PUBLIC PRICE LIST, when I ask why I charge that amount, and I get a price list and it is charging me as if it were a party dress, as you compare a dress partying with a linen dress, ........ I still pay, and I return the jacket, so that they did it well, but beforehand, how do you fix a jacket that you veined with products or the process that a dry cleaner does, How do you do to fix something that you already damaged ........ I am not calm Oh, I call another dry cleaner and ask for a quote for the linen dresses, and it turns out that they charge less than half of what they charged me .......... IT HAS A PUBLIC PRICE LIST THAT DOES NOT HAVE ALL THE PRICES OF THE SERVICES THAT THEY DO, I do not remain calm and return the same day to express my disagreement with the owner, and I am left with a more bad taste in my mouth, than the sir, comments I am the owner but I DO NOT OPERATE, I see it, but beforehand I do not do anything operational, (I ALREADY UNDERSTAND, IF THE OWNER IS NOT CONCERNED ABOUT HIS BUSINESS, AND LEAVES IT TO PEOPLE WHO ARE NOT TRAINED, WHO MAKE THEIR WORK BAD AND EVEN THE CUSTOMER INFORMS HIM AND HE DOES NOT DO ANYTHING TO RESOLVE ). Today I returned for the jacket, it is worth mentioning that the grain was not removed and even so, the jacket is all wrinkled from the lining, made into a ball, because they did not even iron it as it should be) When claiming that they made me lose the garment , the lady who attends there in a very bad way and making faces at me, fighting you for you, remember that they provide a service, but what can you expect from the staff if the head is like this, I DON'T RECOMMEND YOU, DON'T GO, DON'T SPEND YOUR MONEY , THEY DO NOT DO A GOOD SERVICE !!!!! THERE ARE NO TIMES TO GIVE YOUR MONEY