Live Shows Merchandising - 03240 Ciudad de México

Please answer your phones at least, because the emails sent to you are not answered either! And Vicente Fernández's concert is on Saturday and I still do not receive any information about my order. Please be at the height of the EVENT as they were rented for a "better logistics", thanks!

URGENT! I ADD TO THE LIST OF UNFORGETTABLE PEOPLE WITH THE SERVICE AS I HAVE RECEIVED NO ANSWER FROM THE OFFICIAL STORE OF VICENTE FERNANDEZ IN THREE DAYS OF THE CONCERT. The mail that they sent me as a post office when I contacted them said they had not received the merchandise, that I could see it with the store that was providing the service, BUT ON THEIR PART THEY DON'T ANSWER THE PHONE, OR THE MAILS and are more of $ 3000 pesos which at this point I feel that they are already robbing me. because it doesn't help me that they arrive after the date of the concert. If someone could help me with pleasure I would appreciate it.

I am from the 10 that are supposed to open for the return of Vicente Fernández's book. Its cancellation policy says that you have to bring the merchandise and without problems they make you return. And here they know nothing. If nobody attends to me today, I submitted my complaint to PROFECO and a legal instance for fraud

Definitely pity customer service ... I also received Sunday afternoon guide but it is a non-existent guide in post office ... at least today I hope this is not a scam and that the package and tickets arrive in time for Go see the people. The funny thing is that there is no one who presumes that he has already received his package and his tickets is as if no one who has purchased his package has received it. I wish they could clarify things to keep us calm.

A live show group response is kindly requested as a company, 4 days after the event I still don't have the tickets and they were paid quite a long time ago, I call the number of the Vicente Fernandez page and it always appears busy (it seems off-hook) and there is another number that I got from the office and being attended by an operator blocked the call. Gentlemen I demand a little seriousness and pronounce on this case. I come from Venezuela to see the concert and I find that there are still no tickets. Send an email recently, would you be so kind to answer it please? Thank you very much in advance. Update: 05:00 pm I just received an email that says that the package will arrive on 04/15/2016 in Veracruz freshwater, more or less in what time can I go to Mexico City? More or less what do I do with the hotel canceled for Thursday, Friday, Saturday and Sunday? Do you think it is excellent to pay almost 2000 pesos for a book and a sweatshirt? the plane tickets I know I won't be able to use because I'm not going to arrive on time. I appreciate a formal response from this company.

I need to know what happened to my orders, I think it is very bad organization and the service they are giving me is very bad since they do not give me an answer to emails and the number that is on the page does not give line, my orders are paid and made the first day the t-shirts with the free concert ticket went on sale and just today they are sending me one of the orders with delivery date on April 15 (one day before the concert) and the second order still does not send it to me . For logistics and common sense issues, they should have provided the delivery dates for the people we have to move to the concert. I hope that at least they will be responsible if the orders do not arrive on time so you can attend the concert.

I made the purchase of merchandise and includes a ticket for the Vicente Fernandez concert. I have not received mail with the shipping information and they do not answer the phone. Where else can you contact me? Information is urgently needed, I already paid for a plane and hotels. Thank you

Today Wednesday I did not receive my package, they sent me a guide number but in post office they say they have not received anything, I hope that the people in charge of the public relations of Mr. Vicente Fernández take letters in the matter, since we are many people who We are feeling ripped off, I already have paid hotel and flights, I asked for vacations in my work, it is really a big effort that we are making to attend the concert and it is not worth that they are giving us this deal. If the packages will not arrive, tell us how we will do to enter the concert