Lotus Boutique Hotel & Wellness Center - 77400 Isla Mujeres

We spent 11 days in this magnificent boutique hotel, one of the best vacation ever had. The staff goes above and beyond to accommodate the guests. This place is a 10, clean and peaceful perfect adults only resort. We want to thank everyone that made our vacation special in this paradise. Melina always remembered every little preference we had with our breakfast. Sol at reception, Gonzalo, Angel, Camila, Juan Pablo and Fidel, thank you so much for your superb costumer service. Cecilia, awesome job directing ❤ Antonella and Mark Brancato

I do not know where to start! I’ve been in high luxury hospitality for a very long time, so I really take my time to choose carefully where I will stay when I travel. We chose this place because obviously it looks beautiful and the location is unbeatable, but more importantly we chose this place because of its reputation for service and focused attention. Not only were we thrilled with the product, we were blown away by the hotel manager Alexander. But he’s more than that: he’s also the best concierge I’ve ever met - and that’s saying a lot because I’ve worked with the best in New York City. His knowledge of his island is intimate and thorough. His recommendations are PERFECT. His focus is highly individualized. When you book this place, you don’t just book it for the rooms, you book it for Alexander! Truly. If I were to write out here everything he did and how wonderful he made our very short stay, I might as well just publish a book. And I would title it “Alexander the Greatest”. Look, there are a couple of little tiny nitpicks you could make about the product that I will mention to them in private for the opportunity to be even more amazing. But they are so insignificant that I won’t even bother mentioning them here. Just go, relax you mind, stay, trust and let Alexander do what he does. You’ll be in unbelievably good hands!!! I would not even think of coming back to Isla Mujeres without staying here.

This was the third resort I've stayed at on the island, and it is was my best experience to date. The resort consists of 6 very unique rooms. This allowed for an intimate and personable experience. The staff are all very friendly and accommodating. You seriously will not encounter anything like it anywhere else on the island. Originally we were in a room with a plunge pool. Unfortunately we chose to go during a cold front, so were unable to enjoy it. We casually mentioned to Israel how chilly it was and how cold the plunge pool was because of it. He was so kind, and moved us to a larger room with a jetted tub. The location of this resort is perfect. You will be on a private part of the beach. The resort provides beach lounging which makes laying out comfortable and easy. You will also be walking distance to many restaurants and shops. If you'd like to explore the island there is a golf cart shop a couple of blocks away where you can rent a cart for roughly $15/hour, or $55/day. SN: Lemón is a restaurant on the island worth renting a cart to experience. The bartender was the coolest man. He also makes delicious drinks. There's something for everyone. The menu at the restaurant is limited. I'm not sure if this is due to covid, but it's probably because its not a large resort. The lobster and steak are delicious. I also enjoyed a few other items on the menu, but you may want to venture off the resort for most dining.

It was a fabulous short stay and I wish I could of stayed longer. I arrived late at night on October 5 2019 and Israel was there to assist me checking in. He was fabulous and made me feel so welcome. Tired after traveling he assisted me to my room and made sure I was set for the night and that I had everything I needed. ( ? Thank you so much). It was a gorgeous elegant clean room. A huge comfortable bed and all the accessories one would need for a stay. The sliding door off my room reviled a beautiful view of the ocean and a gigantic private outside sunken spa tub that you could leisurely enjoy the view. It was very quiet during the night and I got a good sleep listening to the ocean. The restaurant was set up very nice and the food was scrumptious. I had trouble opening the ketchup package and the waiter god bless his soul came over and helped me. I wish I could remember his name but he was tall and I believe he had a pony tail. Thank you for a beautiful presentation and help during my dining experience. Israel who checked me in also came by to make sure I had everything I needed. What a great team effort to make sure my stay was great. When I checked out, Israel and I think it was the owner came and gave me big hugs just like I was family! I definitely recommend this Hotel for feeling safe, welcomed, dining experience, incredible surrounding and view. I give this place 5 Stars.❤️❤️?

Excellent hotel and staff. I just got back from a quick 4 day trip and booked Lotus for the location and reviews, and ended up having the best time. First off the staff was amazing and fun. I did not interact too much, but when I did it really seemed like they take pride in being involved with the hotel. The location was perfect. Away from the main tourist entrance and sits right on the beautiful north beach. After booking, their communication is top notch. I was able to schedule my Covid return test via whatsapp with Isreal and Alexander before I even checked in which lifts the burden of having to deal with that. Test was done right there on site and results took 24 hours. Not an all inclusive which is what I was looking for so that we could enjoy resteraunts near by. The Beach Club is very fun and energetic and not too hard core. Water was beautiful and did not have too much sea weed like you see along some of the Cancun beaches. I will be staying here again for sure, this was my first time on Isle Mujeres and feel i could not have chosen a better place.

My new yearly place to stay in Isla Mujeres. Wonderful staff, delicious food, great service and great prices for food and drink at Guru Beach Club! Lotus Hotel is top notch!

The most beautiful and complete hotel I've ever visited in Isla Mujeres, México. My magnificate room included everything I desired: my own frigobar, my jacuzzi, king size bed, hot water in the incredible bathroom, nice view from the jacuzzi to the beach, pretty close to it, two armchairs, two beds, two wooden armchairs to enjoy the fresh air outside in front of the jacuzzi, air conditioner, tv with Netflix and internet, wifi, free beers and sodas, a dryer, many towels, so comfortable mattresses, sheets and pillows, and a curious wooden box that looked like a chest.

Alex and the team at Lotus were fantastic! I’d love to keep this our hidden gem and come back year after year, but something this good deserves to be shared…. Don’t get me wrong, we will be coming back! All of the staff on the grounds were friendly and eager to help make our stay excellent. The beach, access to great restaurants, snorkeling to see colorful fish right off the beach, etc. were all amazing perks. The only thing that could improve a bit would be the food, but with so many fantastic restaurants nearby, it helped make it an easy decision to get out and explore. ¡Muchas gracias y hasta la proxima!