Lupita Tours - Zona Hotelera Tulum

1.4/5 based on 8 reviews

Contact Lupita Tours

Address :

Cam. a Zona Arqueologica Tulum, Zona Hotelera Tulum, 77765 Q.R., Mexico

Postal code : 77765
Categories :
City : Q.R.

Cam. a Zona Arqueologica Tulum, Zona Hotelera Tulum, 77765 Q.R., Mexico
E
E on Google

Es una estafa, nos cobraron el viaje en barca, nos dijeron una hora para llegar allí y a lo que llegamos a la hora que nos dijeron ya habían cerrado. Y para reclamar el dinero hay que ir otro día, sabiendo que no se dispone a veces de tiempo para viajar expresamente allí otra vez.
It is a scam, they charged us for the boat trip, they told us an hour to get there and when we arrived at the time they told us they had already closed. And to claim the money you have to go another day, knowing that sometimes you don't have time to expressly travel there again.
J
JOS CARRERAS ESCOBAR on Google

Una estafa y sinvergüenzas. Nos cobraron 700 pesos por persona. Nos vendieron que nos ahorrariamos de hacer la cola para entrar de 40', y mentira. Tuvimos que hacer la misma cola que todos. El tour de la playa un asco. Vistas a las ruinas de dos minutos y luego te llevan a una zona de snorquel donde estan todas las barcas y con un fondo muy degradado. Ya cuando vi que tiraban comida para que vinieran las tortugas me salí. Lo último que se debe hacer para un turismo y respeto a los animalds sostenible. Los chicos de la barca y de la playa más antipáticos y desagradables no podian ser. Y ya lo fuerte cuando nos dijeron que nos levantaramos de la mesa donxe estabamos que venia más gente. Este es el ejemplo de querer hundir un destino turístico y estafar a los visitantes. Super mala experiencia y 0 recomendable.
A scam and scoundrels. They charged us 700 pesos per person. They sold us that we would save ourselves from queuing to enter 40 ', and a lie. We had to stand in the same line as everyone. The beach tour sucked. Two-minute views of the ruins and then they take you to a snorkeling area where all the boats are and with a very degraded bottom. When I saw that they were throwing food for the turtles to come, I got out. The last thing to do for sustainable tourism and respect for animals. The boys on the boat and on the beach could not be the most unfriendly and unpleasant. And how strong when they told us to get up from the table where we were that more people were coming. This is the example of wanting to sink a tourist destination and scam visitors. Super bad experience and 0 recommended.
S
Seif-Allah MANCHOUR on Google

A peine 30 minutes sur le bateau (contre 1h vendu sur la plage, dont 45 minutes de snorkel). Moniteurs pas franchement agréables, mais le pire reste le matériel.... Les masques et tubas ont été littéralement nettoyés devant nos yeux avec du liquide vaisselle AJAX !!!!! Autant vous dire que ce n'est ni agréable dans les narines ni rassurant quant à l'hygiène. Récif de plongée clairement saturé, une dizaine de bateaux au même endroit...
Barely 30 minutes on the boat (compared to 1 hour sold on the beach, including 45 minutes of snorkeling). Instructors not really pleasant, but the worst is the equipment.... The masks and snorkels were literally cleaned before our eyes with AJAX dishwashing liquid!!!!! As much to say to you that it is neither pleasant in the nostrils nor reassuring as for hygiene. Diving reef clearly saturated, a dozen boats in the same place...
F
Flor Martingaste on Google

ES UN VERDADERO ROBO! NO LOS CONTRATEN. Te venden como ai fuera algo anexo a las ruinas y esta bastante lejos de serlo. Dicen que te ahorran fila: no hay fila. Dicen que podes ver las ruinas desde el mar: literal te dejan sacar 2 fotos y arranca (éramos dos personas en la lancha). Te dejan para hacer snorkel en una zona de pocos peces y no solo eso, sino que mi pareja se descompuso y los dos irrespetuosos que estaban de esta empresa, empezaron alejar la lancha. Es una vergüenza.
IT'S A REAL THEFT! DO NOT HIRE THEM. They sell you as something attached to the ruins and it is far from it. They say they save you line: there is no line. They say that you can see the ruins from the sea: they literally let you take 2 photos and it starts (we were two people in the boat). They leave you to snorkel in an area with few fish and not only that, but my partner broke down and the two disrespectful who were from this company began to move the boat away. It is a shame.
L
L89 B on Google

these guys say 45 minutes for 250 pesos per person we got 30 seconds at the ruins and then 10 minutes absolute max in the water snorkelling. go elsewhere on the beach these guys are crooks
C
Carlos Paz on Google

Horrible, very misleading, worst experience. Same exerience as the other reviews here. They mislead you to let you think you are buying entrance tickets to the Tulum Ruinas. My friend even asked the guy if this was the official place to buy tickets and they straight on lied and said yes. Nowhere is the name of the tour company. They charge 350 pesos for only the enterance (which is 85 pesos) to skip the line “of more than one hour” (there is no line). They promised us sunbeds and umbrellas and make it sound like they would be private, but the truth is there are just some umbreallas with plastic white chairs you can also just use if you would buy a cola. We were so angry we left right away without even taking the boat tour. Horrible that people making buisiness out of misleading people and straight on lying. I hope for them they will do something usefull with their lifes in the future.
M
Matthieu Styger on Google

Really bad experience. Crew not nice at all. On the boat the guide was not smiling and gave very poor explanation. The captain did not say a word. Tour done as quick as possible. We had no time to snorkel on the reefs. There are many other companies on the beach so better choose another one.
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ДОКТОР ГАБРИЕЛ on Google

DON'T TAKE THEIR TOUR, this is the worst deal on the whole beach. For 75 USD for 1 person there is not even parking, promised a guide in the archeological area, but nobody met us, they promised to show the reef (supposedly the second largest in the world) but this does not meet expectations, there is no fish or beautiful corals, a "dead place". There are only two sunbeds (the cheapest plastic) in their area, you can just lie on the sand, for free. They close their place at 17:00, earlier then others on beach. AWFUL!!!!!!

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