Mac Solutions - 29000 Tuxtla Gutiérrez

They always have excellent service, are updated and provide optimal solutions. I always recommend it!

In Mac Solutions I have always found a positive and creative attitude on the part of the owner of the ara to solve the needs that I have presented to him.

EXCELLENT SERVICE, THEY ATTENDED ME WITH A LOT OF KINDNESS, THEY HAVE GOOD CUSTOMER SERVICE AND ARE EFFECTIVE, EVERYTHING IS EXCELLENTLY WELL AND WITH GOOD ATTENTION FROM THE TEAM.

THEY ARE NOT AN AUTHORIZED CENTER. I brought in a 2014 iMac to replace its hard drive with a solid-state one, and the job was delivered in bad shape. The screen fell within hours. Fortunately my wife was able to catch the screen because it was there. I took it again, and the person wanted to sell me a display, but I refused and "offered" to put it out of his pocket. He handed me the computer again, and the same thing happened again, this time after days. There was a sound like Velcro peeling off, and it was the screen already falling off again. When I complained, he told me that he had no guarantee of anything. I also paid a fortune for Photoshop, which by the way comes with bugs and is running poorly. Seeing that this business was no longer going to solve anything for me, I took my machine to have it checked at an authorized Apple center, and indeed they used materials that ARE NOT THE SUITABLE (apple adhesive seals). Instead, they used a tacky glue from those kits they sell online. On top of not using certified materials, the screen was badly glued. On top of everything, the guy blaming me for running the team, and disclaiming his responsibility. Anyway, I already fixed the problem left by this business on my own. Several other clients I had are leaving with me. We already found another much better option.

Terrible attention and commitment on the part of the owner, he had gotten me a new equipment on account of my faulty equipment and despite the fact that we had agreed on the type and form of payment, from one moment to another he told me that he would no longer give me the new equipment. I had already heard and read negative comments about the company, ignoring them, but now I realize that I wasted time dealing with people who do not give even the slightest bit of trust. Take care of your money, equipment and time (above all) there are other companies in Tuxtla with greater commitment and quality to the client.

Excellent service, very professional, they deliver the work on time and are very honest. Everything has been resolved for me since they attend to my equipment and in the purchase of quality accessories. Friendly and human treatment. Highly recommended.