Maia Restaurant - Zona Hotelera Tulum

Horrible experience. I'm a vegetarian, so I ordered the vegetarian enchiladas from the vegetarian menu. When they brought me enchiladas filled with chicken, I asked them to replace with what I ordered, then they argued with me for a few minutes as to why I couldnt get it without chicken before they did it. Food was mediocre and overpriced. When it was time for the bill, I asked to just put my portion on my card and they agreed. However, he charged me for the entire bill AND added on a fat tip for himself that was not on the bill. When I asked them to cancel the transaction, they argued that it was impossible, even though that was clearly another lie. Do not support dishonest people like this. The only way they will learn is by eating somewhere else. If you must eat here, do not trust the wait staff at all. Do not give them a card and check your food before you eat it.

Absolutely beautiful place. So nice to chill on the sand and watch the waves. There's a yoga shala and a beach volleyball court just next to the restaurant. Very relaxed. The service was very good. Food is quite expensive and not very big portions, but tasty. Wonderful place to come and chill for several hours. Kid friendly.

Simply Magical. Great food & drinks. PERFECT location in front of the beach, awesome events (extatic dance, yoga, temezcal, etc), great place to spend the day, chill with friends, work, anything.

Great love music nightly, great vibe. Service was slow, but super friendly and accommodating. Great place for dinner or drinks on the beach, particularly in the evening. They didn't have the dessert we ordered and insisted on subbing a different dessert for free, which was really cool, and who knew Bailey's ice cream was a thing...a wonderful thing.

I loved this place sooooo much - great vibe, people and food. Please try their apple salad and of course - lava cake. It’s fantastic! This cake is one of the thing that I miss the most about Tulum.

This place has a great atmosphere. Live music, a beautiful view and a very nice beach. We ordered aperol spritz which are great! Sadly they were forgotten the first time. We ordered some classic guacamole which was good, but lime and salt and spice was missing. I would recommend this place even if it if a bit pricey but the location and atmosphere is worth it!

Beautiful beach club, good vibes but very poor customer service. We waited 45min for our drinks and over an hour for food. To be fair the food was excellent and beautifully presented. Full of potential as it’s right in front of paradise beach. Needs vast improvement.

The food was fresh and healthy (you feel good about putting this in your body). It was quite pricey for Mexico but I think it’s because they had live music, nice decor, lots of expats/ bohemians seem to frequent the location, and because of the proximity to the beach. It’s a great vibe. The service was decent until we got our bill and was prompted to tip. Our server was likely not good at math (I’m trying to assume better of him) and so he added more than what we had asked him to include as a tip on our bill which made me feel a bit uncomfortable. My recommendation is that you double check your final bill amount including tip before entering your pin and processing the payment as I see quite a few other reviews have mentioned issues with servers and tipping.