Maíz y Olivo Restaurante - 06700 Ciudad de México

Harare

Ok

Good enough.

The tomato soup was awful, they confused my companion order like three times

breakfast is amazing....other meals are limited by the time you choose to dine.

I didn’t have a good experience there. The food was bland, nothing special and the waiter seemed to have a real lack of awareness. You look straight in his direction to get his attention, and he just walks off to do something else. I had to get the manager to get his attention. And then the manager had to get him to bring me my fruit that I had been waiting long enough for - it shouldn’t take them long to prepare some fruit in the kitchen. And I didn’t have a knife and fork. I asked for them, and then he went and laid out cutlery on someone else’s table and then went to prepare someone’s bill, whilst I was sat there with food and no knife and fork. He seems to have his priorities wrong… it would have taken him 10 seconds to get me a knife and fork. The manager was unapologetic and just said: “I will talk to my waiters,” I’m an annoyed kind of voice. The customer service is poor there, the waiters don’t seem to have their priorities right and they don’t smile, either. The manager probably won’t like this comment, but he has to understand - it’s not about him, it’s about the customer. One has to value and respect the customer and their needs - that’s what customer service is. That’s what he would want if he was a customer in a restaurant - not to be ignored and served by unfriendly staff that don’t smile. I won’t be coming back there.

Nice place for breakfast, with view of pushkin Park.

I loved my meal there! It was delicious! I ordered a tortilla soup and it was served with a side of salsa and tasted fresh and yummy . I had tacos and they were delicious