MAPFRE Seguros - 25215 Saltillo
1.9/5
★
based on 8 reviews
Contact MAPFRE Seguros
| Address : | Monterrey - Saltillo Km. 4, Plaza San Agustín, local 10 y 20, Hacienda de Peña, 25215 Saltillo, Coah., Mexico |
| Phone : | 📞 +8897 |
| Website : | https://www.mapfre.com.mx/seguros-mx/particulares/ |
| Categories : | |
| City : | Coah. |
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Esther Flores on Google
★ ★ ★ ★ ★ Contraten otra aseguradora está no da el servicio no tanto que paga uno.
 Hire another insurer that does not provide the service not so much that one pays.
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HERMED CLIMAS Y MULTISERVICIOS on Google
★ ★ ★ ★ ★ muy mal seguro, no dan respuesta te mandan con una persona y con otra no se vale.
very bad insurance, they do not give an answer they send you with one person and with another it is not worth it.
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Ricardo Torres Esparza on Google
★ ★ ★ ★ ★ Personal amable, excelente asesoramiento
Friendly staff, excellent advice
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Angel Gregorio Arrieta Cantu on Google
★ ★ ★ ★ ★ El peor seguro que he tenido, más de dos meses han pasado y no tengo siquiera una respuesta de su parte
The worst insurance I've ever had, over two months have passed and I don't even have an answer from you
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fermen2000 on Google
★ ★ ★ ★ ★ Servicio al cliente normal, pero en atención de incidentes y reparaciones nefastos el sistema que tiene deja mucho que desear les falta credibilidad y compromiso con el cliente
Normal customer service, but in dealing with incidents and disastrous repairs, the system that it has leaves much to be desired, they lack credibility and commitment to the customer.
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Edgar Lozano on Google
★ ★ ★ ★ ★ Muy mala experiencia. No dan buena atención en siniestros.
Very bad experience. They do not give good attention in claims.
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Patricia Landa on Google
★ ★ ★ ★ ★ Tuve un siniestro en agosto y pésimo el servicio ....aún espero la copia del deducible para poner una queja.....tardan horas en atender el teléfono .....y no se diga las del módulo de quejas
I had a sinister in August and lousy service .... I still wait for the copy of the deductible to file a complaint ..... take hours to answer the phone ..... and do not say the complaints module
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Ricardo Hernández on Google
★ ★ ★ ★ ★ Pésimo servicio, 8 meses han pasado desde el siniestro y aún no me han entregado mi auto, no tienen calidad de servicio, quisieron ponerle partes usadas a mi auto y donde no se alcanza a ver a simple vista mal reparado o ni siquiera lo reparan dejan cables sueltos y le quitan piezas, no se hacen responsables de nada y solo se la viven levantando reportes y correos sin importarles las necesidades del cliente, jamás! Volveré a contratar una póliza aquí, si tienen oportunidad contraten en otro lado
Terrible service, 8 months have passed since the accident and they still have not delivered my car, they do not have quality of service, they wanted to put used parts in my car and where it is not possible to see at first glance badly repaired or they do not even repair it. Loose cables and they take parts away, they are not responsible for anything and they only live by raising reports and emails without caring about the needs of the client, ever! I will contract a policy here again, if you have the opportunity, contract elsewhere
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