MAQUI-GO - 45235 Zapopan

Good attention and service

They are all very friendly and have a good service

Excellent staff but they don't buy Marcos shoes, they are very broken

Very bad service from the phone call answered by Margarita Vaca, they treat you as if they were doing you a favor. They send you by mail the requirements for the rental of equipment requesting commercial references, rfc, promissory note signature, proof of address, identifications, etc. The documents are sent to them the same day and within days they reply that they need references from suppliers and not from customers. What becomes another nuisance now having to bother providers since they are not clear from the beginning. Annoyance is expressed and his response is that the manager declined the request because he did not like the complaint, when Margarita is asked to communicate with her manager, she laughs derisively and says that she is not there. in charge. Definitely a business that does not accept a direct criticism and that does not allow the client to speak with a manager, leaves much to be desired. My recommendation to clients is not to waste your time trying to rent here. And for the true managers of the place, it is that they review the attention provided by their telephone operator since it is the image of your company that is affected by the poor service of this person.