Mare Nostrum Veracruz - Playa de Mata de Uva

A nice place. The only thing is that there is not much variety of food. We had to go to Anton Lizardo and it was much better. Closing time is at 5 p.m. I would like it to be at least 7:00 p.m. to make the most of the day.

Due to the weekly vacation period, I went to stay for three days and two nights. Terrible service. Biosafety Code: Despite the fact that in the state of Veracruz and the surrounding municipality it is still at the Green traffic light. Reception staff, cleaning staff, restaurant staff do not wear face masks and there are no sanitary measures in common areas. Cleaning of the Room: since we arrived its conditions were deficient both in towels and in the beds. Restaurant quality: Deficient in their food. Poor hygiene in its preparation and care. Deficient in the entertainment service (television and internet) bad signal. In general terms. It was a bad experience.

Dirty facilities both outside and in the rooms, the restaurant dirty tables waitresses in flip flops and with dirty feet and without knowing the menu, pasta that looked like oil soup, literal hamburger was meat and yellow cheese (they publish other things on their networks) with like 10 potatoes also bathed in oil the most edible pizza and it is not wow adding that the service is super slow, pool "opens at 10" (a guest said that they had told him that at 9) and actually they opened it at 10:30 NOBODY USES A MOUTH COVER or carry a hygiene protocol (we are still in a pandemic) there is no one to take care of the parking lot and if you take your car out you run the risk of not finding it because people who go to the beach without being guests get in and do not tell them anything, Terrible customer service they did not change our towels because they DID NOT HAVE CLEAN TOWELS damn it is a hotel and that happens, there is no access to the beach you have to jump and some stones seriously terrible experience I DO NOT RECOMMEND AND I DO NOT RETURN. IF I COULD, I gave them a lower rating for the check out first, they gave way to other guests who arrived later and until I asked if everything was fine, they answered yes, everything was fine. I really don't know who runs the hotel but for what it costs I expected much more.

The place where one would imagine finding such a design of a hotel is exotic, the architecture is very beautiful, it leaves you amazed by the color, the shapes and the sculptures, the best thing is that you can stay in a quiet place to rest without not so much noise or so many people, you can use the pool and the facilities by making a payment.

Excellent, I just don't give 5 stars because the cable TV signal hasn't been resolved. There are no showers to rinse off the sand. If you visited the beach, they exist but they don't have water and there is a lack of variety in the restaurant menu. For the rest, the room is excellent, cleanliness and the climate, total soundproofing. It is greatly appreciated. Congratulations to the staff for their good attention. I will come back of course.

We had a wonderful weekend, they treated us amazing, the pool is the best. Very friendly staff. My most sincere congratulations to Antonela for such an excellent job.

Great place!! It's like finding an oasis in the desert. The facilities are first class and everything is clean and well cared for. I only recommend that you already make a parking lot within the facilities, so that the guest can sleep peacefully.