Marriott Tuxtla Gutierrez Hotel - 29060 Tuxtla Gutiérrez
4.5/5
★
based on 8 reviews
Contact Marriott Tuxtla Gutierrez Hotel
| Address : | Blvd. Belisario Domínguez 1195, Sin Nombre, Santa Elena, 29060 Tuxtla Gutiérrez, Chis., Mexico |
| Phone : | 📞 +977777 |
| Website : | https://www.marriott.com/hotels/travel/tgzmc-marriott-tuxtla-gutierrez-hotel/%3Fscid%3Dbb1a189a-fec3-4d19-a255-54ba596febe2%26y_source%3D1_MzgxMzk0MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| City : | Chis. |
| Description : | Polished hotel offering 2 restaurants & a bar, plus a spa, a gym & a lagoon-style outdoor pool. |
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Michael on Google
★ ★ ★ ★ ★ Club room lounge access is not avaialable. Only breakfast and evening snack are available. Limited options for evening snack. No afternoon or bedtime snack or refreshments are currently available.
Breakfast buffett is a great value. Staff is very friendly, understanding and accomodating.
Hotel really needs some upgrades and renovation. Carpet in rooms is yuck. Roof is falling apart.
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Christopher Kittrell on Google
★ ★ ★ ★ ★ It’s an older but really nice hotel. I felt very safe. The place is really huge and has a nice open air atrium that looks like it would be a lot of fun in the summer time.
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CRIs on Google
★ ★ ★ ★ ★ Food and drinks are great! The service at the breakfast buffett is awesome aswell as the food. The bell boys are very helpful and nice. The staff of the front desk has been and still is deficient. Needs to improve a lot!!! They don’t make you feel welcomed or appreciated.
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Francisco Garcia on Google
★ ★ ★ ★ ★ Don’t book here really bad service Pool was not working that’s the only reason I booked here, and to get to the entrance it’s super far when you call for service they never show up
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John Moroney on Google
★ ★ ★ ★ ★ Absolutely impeccable service! Incredibly polite and accommodating. If you asked for a pterodactyl riding a unicorn, this hotel would deliver. They do not tell you where things are, they show you. Great food, fantastic rooms, a bed directly from heaven, and a wonderful bar. I swear, I could happily live here for the rest of my life.
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elena bagagli on Google
★ ★ ★ ★ ★ I chose this hotel to enjoy an afternoon by the pool, before flying back. Turns out, the pool is closed for maintenance works. They told me after payment. Unacceptable. No one advised me beforehand.
Breakfast: for 255 MXP per person you get a very limited buffet, not to Marriott’s standard. Also: hot chocolate and cappucinos are considered extras. Service is slow, my chocholate arrived after I finished my meal, left it untouched, was still charged for it (no pool, not even a small courtesy gesture, fantastic).
Room: outdated
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Thom Kelly on Google
★ ★ ★ ★ ★ A mixed bag staying here, especially for the price.
Pros: amazing staff, good bed, good shower and bathroom. Good coffee machine too.
Cons: really loud music until 4am from the karaoke bar across the road - the windows do not seal at all, so you can hear every word of it. The pool was closed for "maintenance" during our entire stay - not mentioned at check in or whilst booking online. The best they could do was offer to ship us to the Hilton, as if you want to get in a shuttle after swimming and drive across the city - frankly we think this should involve a discounted rate for rooms. Loud stone chiselling directly under our room for several hours two days in a row. Food in the restaurant is overpriced and low quality, though again staff were lovely.
Generally speaking I wouldnt stay here again with these issues.
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Miguel Angel on Google
★ ★ ★ ★ ★ The hotel is in a good location and it is easy to find. The travel agency booked it and I'm glad they did. The rooms need to be updated but they are clean and have comfortable beds, good air conditioner, complimentary water and coffee. The check in and out were easy and fast. The breakfast was included and the buffet style was complete. The beach like pool is family ready since it is not deep. You can get your haircut, massage, facial and more at the hotel. Best of all, the hotel is affordable.
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