Mas Hoteles y Servicios - 77500 Cancún
1.2/5
★
based on 5 reviews
Contact Mas Hoteles y Servicios
Address : | Mz 3, 12, 77500 Cancún, Q.R., Mexico |
Phone : | 📞 +8 |
Website : | http://mashotelesyservicios.com/ |
Categories : |
Hotel
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City : | Q.R. |
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Roberto Sebastian Alanis Enriquez on Google
★ ★ ★ ★ ★ |
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Mauricio Cab on Google
★ ★ ★ ★ ★ |
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DARK WOLFIEZ on Google
★ ★ ★ ★ ★ Cuidado son estafadores profesionales.
Beware they are professional scammers.
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bro rob on Google
★ ★ ★ ★ ★ esta empresa es un fraude juntémonos para demandar los ante las autoridades
this company is a fraud let's get together to sue them before the authorities
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Yurena Rios on Google
★ ★ ★ ★ ★ Una mala experiencia , hable primero con un persona llamada Elva , te dicen q es un paquete , q puedes tomar todo el año y q puedes cambiar de hotel si tú lo quisieras ,le pregunté por un hotel en particular y me dice si no hay ningún problema puede hacer el cambio a ese hotel, pero como el paquete original es otro hotel tienes q comprar el paquete en el hotel de origen , compré elnpaque y una semana despues llamo para q poder agarrar otro paquete con las mismas condiciones ya q familiares viajaría con nosotros me contestar una persona llamada Vanessa , y me dice q ya no está elnpaquete q yo había comprado , pero tenía otro en otro hotel, le dije q hotel quería y q se realizaría cambio de hotel , me dijo q si q no había problema , y me da el mismo argumento en el q paquete de tenía q comprar en el hotel donde tenia en ese momento , y q se podía también hacer cambio de hotel para q mi paquete y el mi familia quedáramos en el mismo hotel, me dijo q no había ningún problema , se da un documento donde firmar , 15 días después llamo para ya hacer la reservación y el cambio de hotel como se acordó en la llamada y salen con que no es posible por tienes q ser casado y una serie de requisitos q no puede cubrir la chica Vanesa sabía desde un principio , y se mccuda diciendo q se firmó el documento del hotel de los reservación y no se puede cambiar, un tal Carlos Pérez contestas la llamada dice q Vanessa se fue de vacaciones ya no quiere dar la cara y el se escudaen el documento, al solicitar su nombre completo y su puesto dice q solo es receptor, luego supervisor , se burla de los molestia se le pregunta el nombre de su jefe , dice q no tiene , se le pide un correo y se burla . Solo te mienten para conseguir una compra de un paquete. Y ahora ya compré boletos de avión y ellos te van a dar el hotel q se les da la gana . Horrible experiencia no compren ahí te dicen lo q sea solo para vender
A bad experience, first talk to a person called Elva, they tell you that it is a package, that you can take it all year round and that you can change hotels if you want, I asked him for a particular hotel and he tells me if there is no problem You can make the change to that hotel, but since the original package is another hotel, you have to buy the package at the hotel of origin, I bought the package and a week later I call so that I can get another package with the same conditions since relatives would travel with us A person named Vanessa answered me, and she told me that the package that I had bought is no longer there, but I had another one in another hotel, I told her which hotel I wanted and that a change of hotel would be made, she told me that there was no problem, and It gives the same argument in the package that I had to buy at the hotel where I had at that time, and that you could also change the hotel so that my package and my family could stay in the same hotel, he told me that there was no problem , a doc is given Where to sign, 15 days later I call to make the reservation and change the hotel as agreed in the call and they say that it is not possible because you have to be married and a series of requirements that the girl Vanesa knew from At first, and mccuda saying that the hotel reservation document was signed and it cannot be changed, a certain Carlos Pérez answers the call says that Vanessa went on vacation no longer wants to show his face and he hides in the document, When requesting his full name and his position he says that he is only a receiver, then a supervisor, he mocks the annoyance, he is asked the name of his boss, he says that he does not have, he is asked for an email and he mocks. They only lie to you to get a purchase of a package. And now I already bought plane tickets and they are going to give you the hotel they want. Horrible experience do not buy there they tell you what it is just to sell
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