Max Polanco - 11560 Ciudad de México

2/5 based on 2 reviews

Contact Max Polanco

Address :

Shiller #256 Local B Col, Chapultepec Morales, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico

Phone : 📞 +8
Website : http://www.tintoreriasmax.com/
Categories :
City : CDMX

Shiller #256 Local B Col, Chapultepec Morales, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico
E
Ernesto Martinez on Google

H
Hiram Elizondo V. on Google

¡Mucho cuidado, dañan cobertores y no se hacen responsables! El pasado febrero mandé a lavar dos cobertores de la marca Evelyne Prelonge (franceses) , que se compraron en Casa Palacio Antara, se mandaron a este local , por su slogan "las cuidamos como si fuera tu casa" y las echaron a perder. Entregaron los cobertores sin bolsas ni protección, estando en épocas de COVID . Los cobertores perdieron la tersura y suavidad que los caracteriza y quedaron como "peluche de feria". Se le pidió colaboración a las Sra Maria Teodora , gerente de la tienda, pidiendo lo recuperaran y me daban excusas que las iban a mandar a corporativo, pero para que no les llamaran la atención , le volvieron a tratar dos veces más. Tardaron en dar resolución y mandarlo a corporativo 3 semanas mas , al final, a su pesar, lo llevaron y lo meten al Instituto Mexicano de Tintorerías y Lavanderias , dando resultado el Ing. Ignacio Romero que las "prendas fueron lavadas correctamente y no se determina deterioro total o pérdida de la prendas" y considerandolas como " dos frazadas de peluche". Es una pena que desde el Corporativo Con la Sra Cristina Esteves, no puedan dar una buena resolución favorable a algo que ellos mismos saben que deterioraron, pero se lavaron las manos, por tanto , yo recomiendo EVITAR LLEVAR PRENDAS O COBERTORES QUE SI SE LOS DAÑAN, NO SE VAN A RESPONSABILIZAR . Esta sucursal esta ubicada en POLANCO en CD MX. LAMENTABLE EL SERVICIO y el tratamiento que le dan a prendas que cuestan mas de 1000 USD cada una .
Be very careful, they damage covers and are not responsible! Last February I had two Evelyne Prelonge (French) brand blankets washed, which were bought at Casa Palacio Antara, they were sent to this place, due to their slogan "we take care of them as if they were your home" and they were spoiled. They delivered the covers without bags or protection, being in times of COVID. The covers lost the smoothness and softness that characterizes them and were like "fair stuffed animals". Mrs. Maria Teodora, store manager, was asked for collaboration, asking them to recover it and they gave me excuses that they were going to send it to corporate, but so as not to draw their attention, they treated it twice more. It took them a long time to resolve and send it to corporate for 3 more weeks, in the end, despite themselves, they took it and put it in the Mexican Institute of Dry Cleaners and Laundries, with the result of Ing. Ignacio Romero that the "garments were washed correctly and it is not determined total deterioration or loss of garments" and considering them as "two stuffed blankets". It is a pity that from the Corporate With Mrs. Cristina Esteves, they cannot give a good favorable resolution to something that they themselves know has deteriorated, but they washed their hands, therefore, I recommend AVOID WEARING CLOTHING OR COVERINGS THAT DAMAGE THEM THEY ARE NOT GOING TO BE RESPONSIBLE. This branch is located in POLANCO in CD MX. UNFORTUNATE THE SERVICE and the treatment they give to garments that cost more than 1000 USD each.

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