MaxiTravel - 70987 Crucecita

Formidable excelente servicio. Gracias

Muy atentos excelente tours

Excelent service, attentive to all my family price are acording to cruise and transportation, I'm very happy for service.

The shuttle/driver services came highly recommended by some friends. When we called we were quoted 45$ for a car or 55$ for a small van for 2 people. I talked to Priscilla (the manager?) on the phone and agreed to pay for a small van. Not the cheapest price but we don't mind paying more for good service. When the driver showed up the next day, he came with a car, and told us it would be 65$. Not the agreed upon service or price. When we contested he brought us to the office to talk to Priscilla in person where she backtracked on our agreed upon prices of the day before and made excuses and was rude and unapologetic. We just paid the new price and the driver drove us where we needed to be. The driver, Fernando, was amazing - he was very friendly and drove slowly and safely which we really appreciated. All in all, I would NOT use them again because the whole thing felt dishonest - if you quote someone a price, you should stick to it. The experience and 'vibe' with Priscilla was horrible. 1 STAR. DO NOT RECOMMEND.

Took the Fun & Sun cruise offered by our WestJet rep at our hotel. You get what you pay for, small boat, limited commentary , lack of pre trip info. Waves and sea were too rough,3m swells should not be on the ocean in these conditions. wife got sick, small boat with 7 couples but lots of beer. For snorkelling bring your own gear or pay a separate vendor at the marina. At snorkelling spot they want to rent you an umbrella(150 pesos) and sell you drinks and food at this 1 hour stop. Snorkelling was ok. Next they take you to Maguey bay for lunch, lots of restaurants and people, meals a little pricey. So a $40 tour has $50-$100 extra costs. Ask lots of questions before you book.

Great group of people who really work hard to make guest experiences as fun as possible.

Spent the month of February at the Barcelo in Huatulco, because of their WestJet affiliation I booked 6 tours over the month. The rep was very friendly but could have rated the tours on physical endurance, "walking shoes" wasn't adequate. I have a permanent disability (spinal Stenosis) which pinches the nerves in my back and causes weak legs, normally I endure but had a difficult time on these tours due to the amount of walking. I managed four of the tours and had to cancel the last two, when I approached the rep he said I needed a medical letter to get a refund, now to get a medical letter (clearly stated on ticket) for this in Mexico would have cost much more than the refund. When I got home I emailed Maxi Travel 7 days ago and haven't heard a word. Now forced to review on social media so that other seniors in my position dont get caught. The drivers were very friendly and knowledgeable, the tours very informative for the most part but very rugged.